posted October 21, 2019Residence Inn by Marriott Madison East
As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.
Note: Other duties as assigned by supervisor or management
*Specific plans for specific positions
Whether visiting the University of Wisconsin or spending a weekend at Wisconsin Dells, we've got our guests covered. Fantastic shopping is just next door at the East Towne Mall and dozens of great Madison restaurants are located nearby. Just minutes from the Madison airport our pet-friendly, extended-stay hotel offers 50% larger suites than our competitors. Business travelers love being a short drive from major Madison businesses including EPIC, Alliant Energy, and American Family Insurance. Families love the spacious kitchens in every suite, each equipped with a full sized fridge, stove top, dishwasher, microwave and oven.
At Aimbridge Hospitality, bigger really is better! Now is a great time to join Aimbridge, the largest hotel management company in North America. Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand! Scale means opportunity, and here’s what that looks like at Aimbridge: