posted October 21, 2019Hilton Chicago/Magnificent Mile Suites
Food and Beverage Star
Your home position will be in the coffee shop. A professional barista who is great at multitasking. In addition you sell sundries in a small corner store. You will have the knowledge and flexibility to fill-in various positions and float in other areas within food and beverage such as Room service and the Exec. Lounge. These positions are focused on high quality customer service and ensuring that every guest feels cared for valued and respected.
This customer service professional will be trained in micros and the hotel management systems. You will need to adhere to proper food handling, sanitation and serving techniques. Must adhere to proper cash handling procedures and follow Hilton Standards.
One must have the ability to operate a computer, calculator, phone and micros computer system.
Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Great follow up skills to be able to problem solve with the guests who may be having service issues.
Team work focused with the ability to get along with others in all different departments.
Flexibility in working a varied schedule which includes days, nights, evenings, weekends and holidays.
The ability to work with little to no supervision/ takes great initiative
Physical requirements include extended standing and walking, climbing, bending , reaching, pulling, pushing, kneeling and lifting up to 80lbs.
The Hilton Suites Chicago is a Drug-Free Workplace and we are an Equal Opportunity Employer
This is a Full time position
Just off Magnificent Mile and adjacent to the John Hancock, our all-suite hotel offers a unique experience near top downtown attractions. Guests can take in views of Lake Michigan and the city from our suites and top-floor indoor pool. They'll find delicious Japanese cuisine at Mirai Sushi Gold Coast and the newly opened Southern Cut Barbecue. We offer plenty of flexible spaces ready for your conference or low-key event.