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General Manager

posted November 25, 2019

Ramada Inn
Greensboro, NC
Great Opportunity for Leadership with newly remodeled hotel. Take this beautiful property to new heights of success with your talent and experience.
812195 l

About This Job

The General Manager (GM) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel, by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, and effectiveness and efficiencies.

Work directly with the hotel's Management Team to manage all activities of the property including employees, maintenance, sales, and profit/loss controls.

Work closely with Executive Team of the hotel to ensure maximizing profitability.

Role includes goal setting, recruiting, developing, and retaining of associates, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals.

The GM will coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business and maintain the building.

The GM will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, associate satisfaction, sales/marketing, property appearance, and profit/financial control).

The GM will oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance management.

Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establishes and maintains preventative maintenance programs to protect the physical assets of the hotel.

This position is also responsible for other duties as assigned, or as needed.


  • Bachelor's degree in Hotel Administration, Business Administration or related field highly preferred.
  • Prefer candidates with strong revenue generation track record
  • 3+ years' experience as a General Manager required.
  • Experience with Microsoft Office strongly preferred.
  • Ability to speak, read, and write fluent English.
  • This job requires ability to perform the following: Using a keyboard to generate correspondence, reports, etc.; carrying, lifting pushing and/or pulling items weighing up to 50 pounds, frequently standing up and moving about the facility.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Ability to travel to attend meetings, workshops, conferences, etc
  • Will be required to work some nights, weekends, and/or holidays.


This is an excellent opportunity with a growing company. Excellent salary, benefits and bonus! 


About This Employer

Ramada Inn

2003 Athena Court
Greensboro, NC 27407

(949) 547-0686

133 Room Hotel

About the company

 Global Management Inc. is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. 

We pride ourselves with long-term employees, who thrive with the opportunity of growth from within, through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Global Management Inc. strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but a growth oriented positive experience for our employees.