posted November 22, 2019Hilton Garden Inn Irvine East/Lake Forest
We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!
WHO WE ARE AND WHAT WE DO
OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.
On most days, you will:
• Stock housekeeping cart with necessary linen, terry, tools, products and supplies and plan your day efficiently
• Know the how and when of reporting room maintenance in order to work seamlessly with the front desk staff and other team members • Know the difference between ‘light touch’ and ‘full clean’ and showcase your best work in either situation
• Vacuum floors and change sheets, restock or replace all room and bath amenities, anticipate the guests’ needs and respond to their requests to assure guest satisfaction (even if that means extra shampoo!)
• Look as polished as the rooms you service with a pressed uniform, employee identification, safety footwear and protective equipment
Cleanliness is next to Friendliness for you and you probably live by the motto ‘A place for everything and everything in its place.’ You are organized and efficient in every aspect and you know doing a great job can be physically challenging but you are up for task!
You love the smell of clean laundry and know exactly how to make a guest’s room look and feel refreshed.
You value a job well-done and you take pride in presenting a spotless room.
You know exactly how to pick the appropriate tool and tonic to clean just about anything.
Hilton Garden Inn Irvine East/Lake Forest offers an ideal location in the heart of South Orange County in the Foothill Ranch area. Surrounded by the Saddleback Mountains, our Lake Forest hotel is minutes from Mission Viejo, the Irvine Spectrum and Rancho Santa Margarita.
Wake up to a cooked-to-order breakfast in the Garden Grille and the evening enjoy dinner or room service. Our lobby bar also offers the perfect spot to unwind with a drink and cozy up by the fireplace.
Each guest room at this hotel in Lake Forest offers an HDTV with premium channels, comfortable plush bedding and a Keurig coffeemaker. Catch up with work at the desk with free WiFi access or head to the fitness center for a workout. We also offer a heated outdoor pool and whirlpool.
Business travelers will appreciate our flexible meeting rooms and 24-hour business center, as well as free WiFi throughout the hotel. The Pavilion Pantry is open 24-hours, offering a range of snacks and ready-made meals for your convenience.