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Housekeeping Supervisor

posted February 20, 2020

Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Durham, NC
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About This Job

Your foundation in housekeeping is solid. You like the variety and movement the day presents, and you’ve got a knack with people and juggling schedules is a snap. Your trained eye quickly spots things out of order. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you’re up for the challenge, Interstate’s Housekeeping Supervisor position may be a great opportunity for you.

As Housekeeping Supervisor, you will

  • Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset. 
  • Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
  • Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
  • Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
  • Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
  • Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one to two years of employment related experience is required.  Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hilton Garden Inn Raleigh-Durham/Research Triangle Park

4620 South Miami Boulevard
Durham, NC 27703

(919) 941-6066

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At A Glance

The Hilton Garden Inn Research Triangle Park hotel is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five-minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research and Development, hosting Fortune 500 companies. Durham, NC is the Home of Lenovo, GlaxoSmithKline, IBM, Cisco Systems, Fidelity Investments, Quintiles, Grifols and other companies.

Hilton Garden Inn is centrally located just minutes away from Duke University, NCCU, UNC and NC State, USA Baseball complex, Durham Performing Arts Center, Cary Tennis Park and Durham Bulls Stadium.

  • 3.5 miles from the Raleigh Durham Airport
  • Adjacent to Research Triangle Park
  • Complimentary 24-hour business center