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Front Desk Agent Part-Time

posted February 22, 2020

Pacific Palms Resort
City of Industry, CA
If you have had previous front desk experience and want to move to a full service golf resort environment - Pacific Palms Resort may be the place for you!
1919 l

About This Job

Who Will this Job Appeal To?

  • Extensive customer service experience, willing to work varied shifts and days. Must have excellent communication skills, professional attitude and appearance. Previous hotel front desk experience preferred. Knowledge of Opera or similar hotel system preferred.

Responsibilities for this Position

  • Excellent phone etiquette and clear English is a must. Must be computer literate and have customer service experience. Asian language skills a plus. Handles guests' check-in and check-outs. Assist guests with any requests, provides exceptional guest service.


  • Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
  • Must live in the local area or within commuting distance.
  • Must be willing to work a variety of day/night and weekend shifts. 
  • Must be able to read, write and speak English.
  • Must be able to converse in basic English.
  • Requires strong organizational skills.
  • Excellent people skills.
  • Must meet grooming standards.
  • We provide a substance free environment. Substance testing is mandatory.
  • Meet/exceed customer expectations.
  • Computer experience strongly desired.
  • Must meet or exceed the team expectations.
  • An energetic personality.



$13.00 per Hour


  • Free Parking
  • Free Meals
  • Free golf for employees plus discounts on F&B, Spa and Retail
  • Company Hotel Travel Discounts
  • An Equal Opportunity Employer
  • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Compensation: $13.00


About This Employer

Pacific Palms Resort

1Industry Hills Parkway
City of Industry, CA 91744

Telephone (626) 854-2342
Reservations (800) 524-4557

292 Room Resort

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Los Angeles Area Resort Getaway and Conference Center

Pacific Palms Resort is the only full-service luxury golf and conference resort of its kind in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains and many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.

At 650 acres, Pacific Palms Resort is one of the largest hotels within Southern California. Here you can find fabulous fireside dining overlooking Celebration Lake, a new spa and fitness center, and our famous 4-star, 36-hole Industry Hills Golf Club. Our resort is also no stranger to exceeding event planners’ expectations with conferences, meetings, and weddings.

We also take pride in our 292 rooms and public areas. All rooms are beautifully appointed with fine furnishings and include stunning views from the balconies. Also enjoy complimentary self-parking and Wi-Fi in guestrooms and public areas.