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Front Desk Guide

Posted April 8, 2021

1 Hotel West Hollywood
West Hollywood, CA
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It can take months or even years to create loyal guests. It can take seconds to lose them.

About This Job

Grow with us

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. 

We’re current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.


Our Ideal Candidate:

  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. 
  • A post-secondary diploma or degree would be a plus. 
  • Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
  • Is flexible and willing to meet the demands of a 24-hour operation.

compensation: Competitive Benefits Package

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About this Employer

1 Hotel West Hollywood

8490 West Sunset Boulevard
West Hollywood, CA 90069

(310) 424-1600

285 Room Hotel

www.1hotels.com

Managed By

Our Hotel

Nestled at the base of the Hollywood Hills, with sweeping views from Downtown to Santa Monica, 1 Hotel West Hollywood draws inspiration from the land, sea, and abundant sunshine of Southern California.  As a luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service.

  • 285 Rooms
  • 1 Kitchen by Chris Crary
  • Juniper Bar & Lounge
  • Pool Deck
  • 14,000 sq. ft of Meeting & Event space
  • The Field House 
  • Harriet's Rooftop by H.Wood

SH Hotels & Resorts is committed to providing diversity in our workplace that is representative at all levels, for the communities we serve. We celebrate equal employment opportunities embracing an environment of mutual respect without regard to race, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity/expression, or any other characteristic protected by law. It's a responsibility we all share - its 1 world.