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Head Housekeeper

posted November 27, 2019

Hampton Inn Forrest City
Forrest City, AR
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Are you a hard worker ready to take on a challenge? If the answer is yes, then we need you here at the Hampton Inn Forrest City!
808934 l

About This Job

Description

The Lead Houseperson is responsible for supervising, directing, and assisting staff to complete their assignments.

Essential Elements:

  • Visually inspect all areas of the resort for general cleanliness including all walkways, public areas, guest suites and the back of the house.
  • Supervise all duties performed by Housepersons to ensure that their duties are performed to Resort Standards of Cleanliness and Quality.
  • Supervise the training and performance of all Housepersons.
  • Participate in the completion of daily project assignments, maintain par inventory and deliver guest requests as required.
  • Communicate with Housekeeping Office, Property Operations, Housepersons and Suite Attendants to ensure all areas with challenges are addressed and completed before the end of the shift.
  • Perform office functions to prepare work assignments, organize project assignments and agendas for Houseperson.
  • Report all suspicious persons, activities or hazardous conditions to Security.
  • Provide instruction and/or guidance for guest and associates.
  • Organization of laundry facilities in Camelback, Sedona, Mountainside and Villas.
  • Other duties as assigned by Housekeeping and Resort management.

Qualification Standards

Experience:

  • Customer Service experience preferred.
  • Restaurant/Banquet experience helpful.
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About This Employer

Hampton Inn Forrest City

300 Holiday Drive
Forrest City, AR 72335

(870) 630-9000

69 Room Hotel

www.hilton.com

At A Glance

We're just off I-40, two miles from downtown Forrest City and 45 minutes from Memphis. Village Creek State Park is 12 miles away, offering walking trails, boating, and fishing. Fuel up on a daily free hot breakfast before a dip in our outdoor pool.

  • Located in Forrest City just 1 hour from Little Rock and Memphis
  • Microwave and refrigerator in every room
  • Business center
  • 69 guest rooms including accessible rooms
  • Outdoor pool