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Head Housekeeper

Posted September 22, 2020

Hampton Inn Forrest City
Forrest City, AR
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Are you a hard worker ready to take on a challenge? If the answer is yes, then we need you here at the Hampton Inn Forrest City!

About This Job

Description

The Lead Houseperson is responsible for supervising, directing, and assisting staff to complete their assignments.

Essential Elements:

  • Visually inspect all areas of the resort for general cleanliness including all walkways, public areas, guest suites and the back of the house.
  • Supervise all duties performed by Housepersons to ensure that their duties are performed to Resort Standards of Cleanliness and Quality.
  • Supervise the training and performance of all Housepersons.
  • Participate in the completion of daily project assignments, maintain par inventory and deliver guest requests as required.
  • Communicate with Housekeeping Office, Property Operations, Housepersons and Suite Attendants to ensure all areas with challenges are addressed and completed before the end of the shift.
  • Perform office functions to prepare work assignments, organize project assignments and agendas for Houseperson.
  • Report all suspicious persons, activities or hazardous conditions to Security.
  • Provide instruction and/or guidance for guest and associates.
  • Organization of laundry facilities in Camelback, Sedona, Mountainside and Villas.
  • Other duties as assigned by Housekeeping and Resort management.

Qualification Standards

Experience:

  • Customer Service experience preferred.
  • Restaurant/Banquet experience helpful.
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About this Employer

Hampton Inn Forrest City

300 Holiday Drive
Forrest City, AR 72335

(870) 630-9000

69 Room Hotel

www.hilton.com

At A Glance

We're just off I-40, two miles from downtown Forrest City and 45 minutes from Memphis. Village Creek State Park is 12 miles away, offering walking trails, boating, and fishing. Fuel up on a daily free hot breakfast before a dip in our outdoor pool.

  • Located in Forrest City just 1 hour from Little Rock and Memphis
  • Microwave and refrigerator in every room
  • Business center
  • 69 guest rooms including accessible rooms
  • Outdoor pool