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Housekeeping Supervisor

posted December 6, 2019

Hilton Pasadena
Pasadena, CA
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It’s never about the role- always about the goal.
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About This Job

Job overview

As the Housekeeping Supervisor, you will fill a key leadership role with an industry-recognized leader in hospitality management services. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping and laundry divisions meet the highest standards of quality and efficiency. The supervisor of this dynamic team ensures that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Be experienced in leading a housekeeping team in a multi-unit facility requiring daily cleaning of 50 or more guest/patient rooms.
  • Assists in the development and implementation of systems for inspecting and managing the quality of housekeeping and laundry services provided and the achievement of departmental productivity objectives.
  • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
  • Conducts training classes regarding safety, security, department procedures and service guidelines.
  • Assists in scheduling staff’s work schedules and duties according to productivity standards and forecasted occupancy; monitors staff’s adherence to schedules and duties. 
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

 *Specific plans for specific positions

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About This Employer

Hilton Pasadena

168 South Los Robles Avenue
Pasadena, CA 91101

(626) 577-1000

296 Room Hotel

www3.hilton.com

At A Glance

At our perfectly-located Pasadena hotel, the Hilton Pasadena offers accessibility to the city's best attractions. Visitors can stroll to Old Pasadena, only minutes from the hotel with a wide range of shopping, sight-seeing, dining and entertainment options. They can swim lengths in the sparkling pool and recharge in our fitness center. We offer on-site dining, perfect for private receptions with an impeccable dining experience.

  • Pasadena hotel at the corner of Los Robles Avenue and Cordova Blvd.
  • Close to things to do in Pasadena, such as the Rose Bowl and Pasadena Convention Center
  • Complimentary shuttle service within a 2-mile radius
  • 30,000 sq. ft. of flexible meeting and convention space
  • Heated outdoor swimming pool
  • Enjoy delicious eats at The Corner Craft Kitchen + Bar

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.