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House Attendant

posted December 27, 2019

The Porter Portland, Curio Collection by Hilton
Portland, OR
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741761 l

About This Job

As a House Attendant you will be responsible for cleaning all hotel public areas and surrounding service areas of hotel in accordance to hotel standards in a timely manner to ensure the hotel meets brand and/or hotel standards at all times. The House Attendant is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

  • Maintain a clean work area at all times while ensuring superior and "spotless" guest service.
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
  • Obtain soiled linens from guest carts and bring them to laundry and deliver clean linens to storage rooms as needed.
  • On occasion assist Room Attendants with stripping guests rooms as needed.
  • Collect garbage from Room Attendant carts. Adhere to brand standards regarding recycling practices if applicable.
  • Assist with breakfast in the morning, including wiping down tables, and emptying garbage during this time.
  • Assists in unloading deliveries and the proper storage of such.
  • Plunge guest toilets and public area toilets as needed.
  • Repair or fix any maintenance items within scope of experience including cleaning light fixtures and replacing light bulbs.
  • Report all guest-borrowed items (ie. Irons/boards, hair dryers, etc) for safe return to designated area.
  • Prepare utility cart for next day use.
  • Report any maintenance problems to Engineering Department.
  • Make sure all equipment is in good working order before use each day.
  • Report and deliver lost & found items to the appropriate office/ department.
  • Clean guest laundry washer/dryer, table, mop floor as needed.
  • Help with excessive laundry when required.
  • If this hotel has a shuttle, driving guests to and from the hotel may also be needed.
  • Communicate changes in suite status with the Front Desk.
  • Responsible for knowing hotel emergency procedures and ensuring emergency exits are clear at all times.
  • Accommodate guest special requests courteously, including luggage and wheelchair assistance.
  • Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.
  • Must adhere to all company policies and procedures as well as the Widewaters Hotels, LLC Employee Handbook.
  • Other duties as assigned.

Requirements

  • One year experience in housekeeping, preferably in a hotel, resort or conference center.
  • Ability to work and communicate effectively with team members and supervisors.
  • Highly organized.
  • Ability to maintain sanitation standards while also adhering to all OSHA and local health department rules and regulations.
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 50 pounds.
  • Must be able to work any shift, weekends, holidays, etc. when needed.
  • Strong Guest Service Skills
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers.
  • CPR certified preferred.
View All Current Opportunities at WidewatersAt A Glance

Welcome to The Porter Portland, Curio Collection by Hilton, perfectly located in one of America’s most walkable cities. Rising 16 stories above the thriving Fountain District, our Portland hotel is steps from premier shops, popular restaurants and Keller Auditorium and just 2 blocks from Tom McCall Waterfront Park. The MAX Light Rail station is a quick stroll for any travels to Greater Portland.

Guest rooms are stunning, rustic and modern with complimentary WiFi, a 55-inch TV, mini-fridge, a coffeemaker with local teas and coffees, and cozy extras like plush robes and slippers. Upgrade for floor-to-ceiling windows and views of the Willamette River and Cascade Mountains, or book a suite with a separate living area, dining table and wet bar for entertaining.

Hotel restaurants blend indulgence with Portland’s love for the outdoors. Foodies will crave our Terrane Italian Kitchen + Bar for soulful Italian-inspired American food served all day. Grab gourmet pizza at the Chiosco take-out window or stop by The Portland Exchange for custom picnic baskets for a unique day in the city. Don’t miss Xport, a rooftop restaurant + lounge, featuring outdoor dining decks and sweeping views of the mountains.

Feel stress slip away in the Meditation Spa or take a refreshing dip in the heated indoor pool. Our fitness center is always open and we offer classes in meditation, yoga and aqua aerobics. Plan events in elegant indoor/outdoor spaces that are perfect for small meetings up to lavish receptions.

Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website: ThePorterPortland.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About This Employer

The Porter Portland, Curio Collection by Hilton

1355 SW 2nd Avenue
Portland, OR 97201

(503) 306-4800

Managed by

At a Glance

Welcome to The Porter Portland, Curio Collection by Hilton, perfectly located in one of America’s most walkable cities. Rising 16 stories above the thriving Fountain District, our Portland hotel is steps from premier shops, popular restaurants and Keller Auditorium and just 2 blocks from Tom McCall Waterfront Park. The MAX Light Rail station is a quick stroll for any travels to Greater Portland.

Guest rooms are stunning, rustic and modern with complimentary WiFi, a 55-inch TV, mini-fridge, a coffeemaker with local teas and coffees, and cozy extras like plush robes and slippers. Upgrade for floor-to-ceiling windows and views of the Willamette River and Cascade Mountains, or book a suite with a separate living area, dining table and wet bar for entertaining.

Hotel restaurants blend indulgence with Portland’s love for the outdoors. Foodies will crave our Terrane Italian Kitchen + Bar for soulful Italian-inspired American food served all day. Grab gourmet pizza at the Chiosco take-out window or stop by The Portland Exchange for custom picnic baskets for a unique day in the city. Don’t miss Xport, a rooftop restaurant + lounge, featuring outdoor dining decks and sweeping views of the mountains.

Feel stress slip away in the Meditation Spa or take a refreshing dip in the heated indoor pool. Our fitness center is always open and we offer classes in meditation, yoga and aqua aerobics. Plan events in elegant indoor/outdoor spaces that are perfect for small meetings up to lavish receptions.