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At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Join our team at the Sheraton San Diego Hotel and Marina as a Front Desk Agent. Now seeking experienced front desk agent's and hospitality team members to join our motivated and fast paced team. Sheraton is seeking a highly motivated candidate who can respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Work closely with property Ambassador Liaison to enhance Elite Member stays, as well as assisting with the blocking of suites and guest rooms for our Elite Members. Additional duties and requirements are outlined below.
Responsible for including but not limited to:
The Sheraton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Sheraton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Sheraton San Diego Hotel & Marina dazzles guests with waterfront views, sophisticated accommodations and four-star amenities. Benefiting from an excellent location on Harbor Island, our resort places the best of San Diego nearby; enjoy proximity to downtown, Gaslamp Quarter, San Diego Zoo and Petco Park. Arrive via a complimentary shuttle from San Diego International Airport and refresh in our light-filled accommodations, each featuring its own private balcony or patio, plus signature Sheraton amenities. Waterfront views and finely crafted American cuisine are on display at Harbor's Edge, or stop by Quinn's Ale House for a refreshing microbrew. Families will love our sprawling outdoor pool complex, offering ample opportunities to soak in the San Diego sunshine; our hotel also boasts a 24-hour, state-of-the-art fitness center and luxury spa. Featuring over 115,000 square feet of venue space accentuated by waterfront views, our Harbor Island resort is an inspired choice for a wedding or meeting in San Diego.