At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred; previous hotel front office work experience required.
The Sheraton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Sheraton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Sheraton San Diego Hotel & Marina dazzles guests with waterfront views, sophisticated accommodations and four-star amenities. Benefiting from an excellent location on Harbor Island, our resort places the best of San Diego nearby; enjoy proximity to downtown, Gaslamp Quarter, San Diego Zoo and Petco Park. Arrive via a complimentary shuttle from San Diego International Airport and refresh in our light-filled accommodations, each featuring its own private balcony or patio, plus signature Sheraton amenities. Waterfront views and finely crafted American cuisine are on display at Harbor's Edge, or stop by Quinn's Ale House for a refreshing microbrew. Families will love our sprawling outdoor pool complex, offering ample opportunities to soak in the San Diego sunshine; our hotel also boasts a 24-hour, state-of-the-art fitness center and luxury spa. Featuring over 115,000 square feet of venue space accentuated by waterfront views, our Harbor Island resort is an inspired choice for a wedding or meeting in San Diego.