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Nui Server - Part-Time

posted December 1, 2019

Hilton Waikoloa Village
Waikoloa, HI
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720120 l

About This Job

Description

A
Food Server is responsible for serving food and/or beverages to guests
in the hotel's continuing effort to deliver outstanding guest service
and financial profitability.


What will I be doing?

As
a Food Server, you would be responsible for serving food and/or
beverages to guests in the hotel's continuing effort to deliver
outstanding guest service and financial profitability. Specifically, you
would be responsible for performing the following tasks to the highest
standards:

  • Respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu and restaurant promotions and specials
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Retrieve and deliver food and beverage orders in a timely manner
  • Ensure guest satisfaction throughout the meal service
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ensure serving station is well-stocked at all times

Requirements

What are we looking for?

EDUCATION

High School graduate or equivalent preferred


EXPERIENCE

Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred.


LICENSES OR CERTIFICATES

Must
obtain any government required licenses or certificates. Examples
include a Health Card Permit; Liquor Service Permit; Alcohol Service
Permit. CPR certification and/or 1st Aid Training preferred.


GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available)


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The
individual must possess the following knowledge, skills and abilities
and be able to explain and demonstrate that he or she can perform the
essential functions of the job, with or without reasonable
accommodation.

  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, serviceware and menu items.
  • Ability
    to read, write and speak the English language sufficient to understand
    menus, special promotions, record orders, and communicate with guests to
    explain and record orders.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.
  • Ability to operate beverage and toast equipment.
  • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.

Since
being founded in 1919, Hilton has been a leader in the hospitality
industry. Today, Hilton remains a beacon of innovation, quality, and
success. This continued leadership is the result of our Team Members
staying true to our Vision, Mission, and Values. Specifically, we look
for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton
is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century, Hilton has offered business
and leisure travelers the finest in accommodations, service, amenities
and value. Hilton is dedicated to continuing its tradition of providing
exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!





EOE/AA/Disabled/Veterans

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About This Employer

Hilton Waikoloa Village

69-425 Waikoloa Beach Drive
Waikoloa, HI 96738

(808) 886-1234

1,240 Room Hotel

www.hilton.com

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Our Resort

Experience Hilton Waikoloa Village, a unique resort in Waikoloa set in 62 oceanfront acres of the exclusive Kohala Coast on Hawaii Island. Just 20 minutes north of Kona International Airport, this Waikoloa resort features tropical gardens with waterways, exotic wildlife and a museum walkway with Asian and Polynesian artwork. Enjoy recreational amenities including two championship golf courses, eight tennis courts, three swimming pools, dolphin encounters and lagoon watersports.

  • 62 acre oceanfront Waikoloa Beach Resort hotel on the sunny Kohala Coast of Hawaii, The Big Island
  • Spectacular pools, swimming and snorkeling lagoon, and interactive dolphin encounters
  • Canal boats and air-conditioned trams to travel the lush tropical grounds
  • Kohala Spa with 25,000 sq. ft. of pampering and fitness amenities
  • 2 championship golf courses and 8 tennis courts in a garden setting
  • Museum Walkway featuring 1,800 art pieces from around the Pacific