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Front Desk Agent

posted November 5, 2019

Radisson NYC Manhattan Times Square
New York, NY
810224 l

About This Job

Brand new hotel seeking personality over experience, and individuals enthusiastic about greeting our guests and making sure they have a memorable visit in New York City.  In this fast-paced environment, Front Desk Agents will be greeting guests, checking them in, answering phones, and addressing their concerns with a smile and empathy.  Individuals with a Yes I Can attitude are the best fit for this position.  Shifts vary from morning to evening shifts, so flexibility is appreciated.  Hotels operate 24 hours a day, 7 days a week, on weekends and holidays.  This is a great entry-level position for those looking to learn and grow with a local company.

  • Ability to multi-task and able to stand for long periods of time.
  • Checking guests in, and checking them out while answering phones, all while maintaining a courteous and professional demeanor. 
  • Provide excellent customer service while answering guest's inquiries regarding the hotel and area.  Anticipating the guests’ needs, and thinking ahead.
  • Working within a team environment.
  • Maintain a neat, organized work area. 

Radisson New York Manhattan Times Square is an Equal Opportunity Employer and prohibits discrimination and Harassment of any kind.  Radisson is committed to providing employees with a work environment that values respect and dignity, and is free of any kind of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sexual orientation, gender identity, national origin, disability status, genetics, protected veteran status, beliefs, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Radisson will not tolerate discrimination or harassment based on any of these characteristics.


  • High School Diploma or equivalent is required.
  • Requires excellent communication skills, both verbal and written.
  • Must possess strong computer skills, including, but not limited to, use of Microsoft Word, Excel, PowerPoint, and hospitality property management systems experience is helpful
  • Previous cash handling experience preferred.

About This Employer

Radisson NYC Manhattan Times Square

525 8th Avenue
New York, NY 10018

(212) 223-9000

320 Room Hotel

Our hotel in Midtown New York puts you near Times Square

Located just two blocks from Madison Square Garden and Penn Station, Radisson Hotel New York Times Square is ideal for travelers craving easy access to businesses and tourist destinations. Walk to Hudson Yards for a day of shopping or Times Square for a Broadway show. Our hotel also puts you near great restaurants where you can treat yourself to a slice of pizza, a bagel or a formal sit-down dinner. The nearby subway station makes it easy to explore Chelsea, Hell’s Kitchen and Lincoln Center before wrapping up your day at our hotel’s rooftop bar, which overlooks the Empire State Building and the Hudson River.