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Front of the House Supervisor

posted January 4, 2020

Hilton Garden Inn Asheville Downtown
Asheville, NC
Exciting opportunity with our Pillar Kitchen located in Hilton Garden Inn Downtown Asheville!
798820 l

About This Job

Position Summary

The Front of the House Supervisor is responsible for the day to day operations of the front of the house duties for the restaurant. This position is also responsible for creating a service-driven atmosphere, processing financial transactions, maintaining a clean environment, and performing hotel room service delivery. This position reports to the Restaurant Supervisor.


  • Manages a team of front of the house staff including servers and bartenders
  • Provides excellent customer service to guests and leadership to employees
  • Oversee that all front of the house duties are completed correctly and that cleanliness is maintained
  • Maintain inventory of all front of the house supplies
  • Troubleshoot POS system issues as needed
  • Adhere to proper food and safety standards
  • Assist in serving during high volume periods
  • Other tasks as assigned by the Restaurant Supervisor


  • Prior restaurant experience strongly preferred
  • Prior experience with POS system and cash management
  • Customer-service oriented
  • Excellent interpersonal and communication skills
  • Strong initiative and work ethic
  • Punctual, reliable, and regular attendance
  • Strong organization skills and attention to detail
  • Ability to work in a fast-paced environment
  • Excellent multi-tasking skills

Compensation: Competitive


About This Employer

Hilton Garden Inn Asheville Downtown

309 College Street
Asheville, NC 28801

(828) 255-0001

Managed by

At A Glance

Experience Asheville’s all-new Hilton property located within walking distance to historic downtown Asheville, Pack Square, restaurants, vibrant art galleries, and award-winning craft breweries. Hilton Garden Inn Asheville Downtown is ideal whether you’re here to indulge in the scenic beauty of the Blue Ridge Mountains or escaping to go back in time to Asheville’s landmark, Biltmore Estate. Step into our lobby full of natural light and be served at the Pillar Kitchen for breakfast, lunch or dinner.

From the brick and glass exterior to the scenic rooftop bar, pressed tin ceiling tiles in the lobby and the rustic vintage design, our property showcases the uniqueness of Asheville. Explore the amenities offered including a modern fitness center, outdoor pool and 24-hour business center. Our pet-friendly hotel and exceptional service will help you feel right at home.

  • Newest Hilton hotel in downtown Asheville
  • Walking distance to restaurants and shopping
  • Blueridge Mountain views
  • Scenic rooftop bar overlooking Asheville
  • Outdoor pool and fitness center
  • Modern amenities with a vintage twist