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Assistant Front Office Manager

posted January 9, 2020

Hyatt Regency Cleveland at The Arcade
Cleveland, OH
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About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Stay steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues. Hyatt Regency Cleveland offers 293 rooms and 7,100 square feet of meeting space. With Hyatt Regency Cleveland’s location in the city and distinctive historic look, we attract guests for all occasions ranging from business travelers, sporting event fans to our beautiful weddings in the atrium.


Here are a few reasons why you should join our Hyatt Regency Cleveland Family!


Complimentary Meals and Uniforms

Paid Holiday, Sick Days and Vacations

Located near RTA stops and pick ups

Affordable Medical, Dental and Vision Coverage for Full Time Colleagues

Life Insurance and Short Term Disability Coverage for Full Time Colleagues

Recognition Programs and Celebrations

Educational Assistance

Internal Promotional Opportunities



Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Minimum of one year previous front office supervisory experience preferred
  • Ability to work a flexible schedule
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About This Employer

Hyatt Regency Cleveland at The Arcade

420 Superior Avenue East
Cleveland, OH 44114

(216) 575-1234

293 Room Hotel

cleveland.hyatt.com

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2013 TripAdvisor Certificate of Excellence Winner
Set within a historic landmark, Hyatt Regency Cleveland at The Arcade is the perfect starting point to experience all the best Cleveland has to offer. Our gracious downtown Cleveland hotel offers an ideal location across from the East 4th Street Entertainment District and is just blocks from major sporting arenas that house Cleveland, Ohio’s football, basketball and baseball teams.

After a day of covering Cleveland, you’ll sink into the luxury of our spacious, elegantly appointed guestrooms that reflect the building’s graceful architecture with warm wood paneling and vaulted ceilings. Modern luxuries abound with our business center , Wi-Fi, pampering spa and salon treatments and creative dining choices. Discover for yourself why this grand downtown Cleveland, Ohio hotel exemplifies what you’ve come to expect from Hyatt.

Book our Rock N Roll Hall of Fame Package and enjoy deluxe accommodations, admission for two to the Rock n' Roll Hall of Fame Museum and daily buffet breakfast for two.