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Night Auditor Part-Time

posted November 8, 2019

Best Western Grant Park Hotel
Chicago, IL
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Come and join our front office department!
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About This Job

Night Auditor

Best Western Grant Park

Job Summary

Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day.  Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Report/handle situations to maintain order and ensure observance of applicable laws.

Essential Duties and Responsibilities

  • Provides excellent guest services.
  • Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.
  • Tracks room revenues, occupancy percentages, and other front office operating statistics.
  • Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day.
  • Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
  • Verifies all account postings and balances.
  • Summarizes results of operations, prepares and distributes reports for management by end of their shift.
  • Performs duties of the Front Desk Agent.
  • Monitor lobbies and the front desk.
  • Investigate disturbances, complaints, thefts, vandalisms, and accidents and report findings to management.
  • Warns or ejects troublemakers and cautions careless persons.
  • Obtains assistance for accident victims and writes incident reports.
  • Notifies management of presence of persons with questionable reputations.
  • Works with enforcement officers in emergency situations.
  • Performs other duties as assigned.

Qualifications

  • High school diploma or equivalent.
  • Previous hotel experience preferred.
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About This Employer

Best Western Grant Park Hotel

1100 S. Michigan Avenue
Chicago, IL 60605

Telephone (312) 922-2900
Reservations (866) 360-5113

172 Room Hotel

www.bwgrantparkhotel.com

About SB Yen

SB Management Group is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. We pride ourselves with long-term employees with the opportunity of growth from within through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Join the SB Yen Team

SB Yen Management strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but become the hospitality management company of choice in the Midwest.

Company Benefits

Vacation                                                       Health Insurance

Sick Days                                                     Dental Insurance

Holidays                                                       Vision insurance

401k Plan                                                     Educational Assistance

Employee Assistant Program                   Friends & Family Discount

SB Yen Management Group is an equal employment opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.