Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are excited to announce the formation of a new division focused on the management of premiere branded destination resorts and hotels situated in desirable locations throughout the US. With our continued growth plan, we are seeking a hands-on, tenured, and results driven Regional Director of Operations to join our team. The successful candidate profile will have a significant background in managing destination, lifestyle and full-service hotels as well as possess a strong food and beverage/outlet knowledge. This position is responsible for providing impactful leadership and support to the hotels, quality assurance, driving exceptional guest service standards and satisfaction, ongoing enhancement of service and quality improvements at the hotels, associate development and engagement as well as develop strategies to increase profits, reduce costs and exceed applicable brand, Colwen and Ownership standards and expectations.
A strong emphasis will be placed on analyzing information (financial statements, STR reports, revenue management reports, QA reports and guest services scores). In addition, this position in conjunction with Sales and Revenue Management will develop revenue strategies based upon a thorough understanding of the markets, various distribution channels to drive occupancy and rate while increasing market share and the overall profitability for the hotels.
Responsibilities include but not limited to the following:
Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States? Do you want to join an organization that recognizes your contributions and hard work?Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!
At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.
Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!
For more information about our company, please visit our website at www.colwenhotels.com.
If you’re ready to take the next step in your career, we would love to hear from you. Colwen offers many opportunities for advancement and career growth along with a warm and supportive work environment.