As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.
Note: Other duties as assigned by supervisor or management
*Specific plans for specific positions
Located near the Reno-Tahoe International Airport, MHI Global, Employers Insurance, Renown Hospital, Intuit, Microsoft Licensing and GTech (IGT), our extended stay hotel in Reno, Nevada offers a convenient location and allows guests to experience all the comforts of home during their long term stay.
Visitors to our upscale accommodations near downtown Reno can enjoy shopping at the nearby Summit Sierra Mall or visiting one of the area's most exciting casinos. Just a short distance away, Wild Island Water Park and beautiful Lake Tahoe provide fun for the entire family.
Business travelers appreciate our hotel's location near the Reno - Sparks Convention Center and the Reno - Tahoe Tech Center, as well as companies such as Abaris and Microsoft. Our upscale Reno, NV accommodations also provide a flexible, 304 square foot boardroom, perfect for on-site meetings.
While lodging in Reno,we hope you will take advantage of our complimentary laundry services. Other choice amenities include a 24-hr business center, fitness center, indoor pool and whirlpool, outdoor grilling area and library. In the morning, enjoy a cup of Wolfgang Puck coffee served at our free breakfast buffet, and in the evening, join us in our community Great Room for beverages and hors d' oeuvre.
At Aimbridge Hospitality, bigger really is better! Now is a great time to join Aimbridge, the largest hotel management company in North America. Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand! Scale means opportunity, and here’s what that looks like at Aimbridge: