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Front Office Supervisor

posted January 10, 2020

Courtyard by Marriott Atlanta Norcross/Peachtree Corners
Norcross, GA
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About This Job

Who this job will appeal to

A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!

What you will be doing

In this role you will Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.Monitor performance and recommend corrective or disciplinary action.  Alert management of potentially serious issues.Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

Bachelor's degree from a four year college or university; or equivalent combination of education and experience.

One to two years in related experience and/or training.

Benefits

  • Medical / Dental / Vision
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - 4% Match
  • Paid Vacation Days / Paid Sick Days
  • Company Travel Discounts

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability

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About This Employer

Courtyard by Marriott Atlanta Norcross/Peachtree Corners

3209 Holcomb Bridge Road
Norcross, GA 30092

(770) 446-3777

131 Room Hotel

www.marriott.com

Our Hotel

The contemporary Courtyard Marriott Norcross Peachtree Corners hotel is a travelers oasis, conveniently located minutes from downtown Norcross and near the Forum on Peachtree Parkway. The hotel offers spacious guest rooms and suites featuring comfortable new bedding, free high-speed Internet and large work spaces. Guests can stay fit while traveling with our hotel gym and outdoor pool. We offer Starbucks coffee, a reasonably priced breakfast, and evening cocktails at The Bistro. This Norcross hotel is convenient to many Peachtree Corners restaurants. We are also perfect for those visiting the Infinite Energy Arena (Gwinnett Arena) as we are just a quick drive away. Visitors will rest well in our spacious guest rooms before attending an event cheering on the Atlanta Gladiators or Atlanta Swarm at the arena. Our Norcross hotel features flexible meeting space, a full-service business center and professional staff to help plan a successful business event or meeting.


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