Search 22,650 current hospitality jobs

Guest Service Agent (AM/PM)

posted November 12, 2019

Residence Inn Atlanta Midtown/Peachtree at 17th
Atlanta, GA
Apply
711754 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About This Employer

Residence Inn Atlanta Midtown/Peachtree at 17th

1365 Peachtree Street NE
Atlanta, GA 30309

(404) 745-1000

160 Room Extended Stay

www.marriott.com

Follow us:

Our Hotel

Perfect for short or extended stays in Atlanta, GA, our spacious suites include separate living and working areas, a full kitchen, flat screen TVs, and a renovated, modern decor. The Residence Inn Atlanta Midtown Hotel on 17th and Peachtree Street has all the amenities guests need to make their stay as relaxing or productive as possible! Complimentary high speed wireless internet and free hot breakfast are available to all guests. With 3,000 sq ft of event space, visitors find the Residence Inn Atlanta Midtown to be ideal among nearby hotels for weddings, receptions, and meetings in Atlanta, GA. Plus, when it comes to value, we stand above other Atlanta Midtown hotels; we provide an evening reception each night & can handle grocery shopping for guests while they explore Midtown. The High Museum of Art, Alliance Theatre, Atlantic Station, Center Stage, Fox Theatre & more are all steps away.