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Cluster Director of Revenue

posted January 12, 2020

Hilton Washington Dulles Airport
Herndon, VA
778883 l

About This Job

Stanford Hotels Corporation seeks experienced Cluster Director of Revenue Management to join their team!

The DORM will be responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple hotels via major distribution channels.

Location options for this position include: Charlotte, NC, Herndon VA, and San Francisco, CA.

Job Responsibilities:

  • Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple hotels via major distribution channels, including the GDS, Central and On-property reservations, Website, and On line Travel Agency internet site
  • Support the General Manager(s) and the Sales Team(s) of involved properties by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making process(es).
  • Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences, by property and market, group performance across each property's profit centers, price sensitivity by market segment, demand and reservation costs across multiple sales channels.
  • With assistance from the property Director of Sales, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections.
  • Set and manage appropriate yield controls to maximize each hotels revenue from all distribution channels, including CRO, GDS, Website, and Third-party channels
  • Communicate sell strategies with sales and operations team(s)
  • Monitor and evaluate market demand trends, including surveying the competitors strategies
  • Conduct weekly Yield meetings with agenda, and recommendations for long and short term growth with each property
  • Attend Sales and Marketing meetings in person and virtually based on location of involved properties.
  • Provide statistical information to Executive team members at the property(ies)
  • Complete and submit monthly, quarterly, and yearly reports (as requested)
  • Hire, train, and supervise reservation employees and operations, daily, if applicable
  • Set and ensure accurate rate (SRP) loads
  • Monitor and evaluate CRO-performance on a weekly and monthly basis, including Central Agents performance, i.e. Conversion, regret, denial (statistics) etc.
  • Provide reports measuring results of hotels and Sales and Marketing efforts and interpreting as needed
  • Set appropriate and congruent pricing among all market segments and distribution channels
  • Develop pricing strategies for all markets, by season if appropriate
  • In conjunction with E-Commerce team, provide opportunity dates on calendar basis to result in incremental revenue opportunities

Job Requirements: 

  • Revenue Management experience in Hotels required
  • Experience with Full Service Hotel Brands required
  • Multiple Property (Cluster) Revenue Management experience preferred
  • Previous Hilton Hotel experience preferred
  • Knowledge of the GDS
  • Knowledge of Internet distribution channels (business models and operations)
  • Proficient in Microsoft Word and Excel (PowerPoint desired)
  • Strong verbal and written communication skills
  • Skilled in relationship building
  • Analytical and mathematical skills
  • Solid communication skills
  • College Degree preferred
  • Effective Sales ability
  • Creative thinking

The employer will consider qualified applicants with criminal histories in the manner required by the FCO.


About This Employer

Hilton Washington Dulles Airport

13869 Park Center Road
Herndon, VA 20171

(703) 478-2900

449 Room Hotel

At A Glance

Located just three miles from Dulles International Airport (IAD) and 30 miles from Washington DC, this hotel is ideal for both business travelers, with its proximity to local corporations and government offices, and leisure guests seeking to explore the area or take the metro to the popular attractions of DC. Features include spacious guest rooms, on-property dining options, and large fitness center & pool.

  • 3 miles from Dulles International Airport (IAD)
  • 30 minutes from Washington DC
  • 24-hour business center, executive floors & Executive Lounge
  • Fitness center, indoor & outdoor pools
  • Over 40,000 sq. ft. of meeting & event space
  • On-site dining & lounge