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Banquet Houseperson

posted November 13, 2019

Embassy Suites by Hilton Cincinnati RiverCenter
Covington, KY
793045 l

About This Job

ONE Lodging - now part of Aimbridge Hospitality

Big Picture

The Banquet House Attendant is responsible for the set up, tear down, and maintenance of all meeting space.

Core Accountabilities

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.

  • Maintain regular attendance in compliance with ONE Lodging standards, as required by scheduling which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

  • Comply at all times with ONE Lodging Hospitality standards and regulations to encourage safe and efficient hotel operations.

  • Maintain a friendly and warm atmosphere at all times.

  • Be familiar with hotel standard operating procedures.

  • Interact with all guests and employees in a friendly and courteous manner.

  • Ensure the correct and timely set up of all Banquet Event Order functions.

  • Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space and storage areas to include the carpets, walls, walks, windows, and heating/air conditioning units, etc.

  • Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.

  • Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.

  • Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.

  • Notify management of any hazards.

  • Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all their fellow employees.

  • Be familiar with the organization of the hotel and know the function of each department.

  • Handle items for "Lost and Found" according to the standards.

  • Perform other tasks/jobs as assigned by a supervisor or manager.

  • Attend meetings as required by management.

Required Attributes

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

  • Long hours sometimes required.

  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

  • Ability to stand during entire shifts.

  • Must be able to convey information and ideas clearly.

  • Must be able to evaluate and select among alternative courses of action quickly and accurately.

  • Must work well in stressful, high pressure situations.

  • Must maintain composure and objectivity under pressure.


About This Employer

Embassy Suites by Hilton Cincinnati RiverCenter

10 East Rivercenter Boulevard
Covington, KY 41011

(859) 261-8400

227 Room All Suite

At A Glance

Welcome to the Embassy Suites by Hilton Cincinnati RiverCenter hotel, located on the banks of the Ohio River. Our Cincinnati hotel is just a two-minute drive from downtown Cincinnati, nearby attractions like Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and Aronoff Center for the Arts. We're also only 2.7 miles from the excitement of Jack Casino.

Southbank Shuttle Trolley stops outside the hotel, offering easy access to downtown. Cincinnati/Northern Kentucky International Airport is only 20 minutes away and the hotel is adjacent to the Northern Kentucky Convention Center with easy access to I-71, I-75 and many Covington, KY attractions.

Guests will feel at home in a spacious two-room suite at this Covington hotel. All 227 suites feature a private bedroom and separate living area. They can enjoy a free made-to-order breakfast every morning along with a view of the Cincinnati skyline. Drinks and snacks are available in the open-air atrium at our Evening Reception.

We are ready to host a riverfront meeting or an elegant wedding reception with over 8,000 sq. ft. of flexible space, including meeting rooms and a ballroom with a stunning view of the city.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.