posted November 13, 2019Embassy Suites by Hilton Cincinnati RiverCenter
A Room Attendant will ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel. They will respond promptly to requests from guests and, in some cases, from other departments, and will perform a variety of tasks to ensure a consistently clean, orderly, and attractive environment within guest rooms and public spaces.
Stock cart with appropriate supplies and transport cart to assigned section.
Enter guest assigned guest rooms by following established procedure for gaining access and ensuring vacancy.
Replace dirty linens and towels.
Dust, polish and straighten desk and furnishings.
Ensure all light fixtures and in-room appliances are in proper working conditions.
Remove trash, recyclables and discarded items from room.
Vacuum carpets and/or mop floors.
Follow all company and safety and security policies and procedures.
Report any maintenance issues or safety hazards.
Greet, acknowledge and welcome guests according to company service standards.
Anticipate and follow through on guests' service needs.
Support other departments and fellow Housekeeping staff members, as needed.
Perform deep cleaning tasks, and other duties as needed and as directed by Executive Housekeeper.
Previous experience in an operational service environment is desirable.
Exceptional service orientation, with keen ability to focus and deliver on guest needs.
Reliable and responsible character, with exceptional follow up and attention to detail.
Ability to adhere to expectations and standards for friendliness, speed, quality and efficiency.
Willingness and ability to support fellow team members in reaching departmental goals.
Ability to work effectively as an independent contributor, and as a part of a collaborative team.
Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Must be able to stand, sit, or walk for an extended period of time.
Welcome to the Embassy Suites by Hilton Cincinnati RiverCenter hotel, located on the banks of the Ohio River. Our Cincinnati hotel is just a two-minute drive from downtown Cincinnati, nearby attractions like Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and Aronoff Center for the Arts. We're also only 2.7 miles from the excitement of Jack Casino.
Southbank Shuttle Trolley stops outside the hotel, offering easy access to downtown. Cincinnati/Northern Kentucky International Airport is only 20 minutes away and the hotel is adjacent to the Northern Kentucky Convention Center with easy access to I-71, I-75 and many Covington, KY attractions.
Guests will feel at home in a spacious two-room suite at this Covington hotel. All 227 suites feature a private bedroom and separate living area. They can enjoy a free made-to-order breakfast every morning along with a view of the Cincinnati skyline. Drinks and snacks are available in the open-air atrium at our Evening Reception.
We are ready to host a riverfront meeting or an elegant wedding reception with over 8,000 sq. ft. of flexible space, including meeting rooms and a ballroom with a stunning view of the city.
At Aimbridge Hospitality, bigger really is better! Now is a great time to join Aimbridge, the largest hotel management company in North America. Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand! Scale means opportunity, and here’s what that looks like at Aimbridge: