posted January 7, 2020Hilton Reservations & Customer Care - Carrollton
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton’s Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
The Hilton corporate summer internship program offers undergraduate and graduate students the opportunity to gain real world experience at one of our key corporate locations. The program is intended to develop the business leaders of tomorrow. Interns will gain exposure to senior leadership, work on important projects, participate in learning and development opportunities and join in networking and social events with other Team Members and fellow interns.
The Call Center Technology Team is looking for an individual pursuing a degree in a technology or business related major. The team member will be working with HRCC, Hilton’s global inbound contact center, on AWS Cloud reporting and analytics projects and tasks.
The internship will begin in June and end in August. Interns will work full-time during the 10-week program.
More specifically, you will:
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Welcome to HRCC Dallas! The Dallas office is the proud home to a diverse team of talented individuals that interact with all of Hilton Hotels' guests. The Dallas office is our largest contact center.
Our employees chose Hilton Reservations for these reasons:
Work groups include: