Reservations
Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.
Front Office
Assist guests @ check-in and check-out shifts. Ensure reports are being completed so we are taking care of our guests preferences. Helping in a concierge/bell role when needed and accommodating our guests with any and all questions to ensure they have a pleasant stay. Help implement and launch internal as well as corporate programs to help grow in revenue. Increase Medallia scores and enrollments for WOH. Being a team player and have the ability to multi-task at a high level.
518 Room Hotel
At Hyatt Regency Reston, we’re proud to pamper every guest with a luxurious stay you’ll never forget. Our exceptional service and gorgeous property have earned us the distinction of being the only 4-Diamond hotel in Reston, VA.
Located in the thriving heart of Reston Town Center, our hotel is surrounded by major businesses, over 50 retail stores, 30 restaurants, and a movie theater. We’re the largest, most renowned hotel in the Dulles Airport Corridor, with a free guest shuttle to and from the terminal. If you have business or sightseeing plans in Washington DC, the capital is just 30 minutes away as well.
Hyatt is a place where high expectations aren’t just met—they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards... whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.
We are pleased that you are exploring Hyatt. We believe our guests select Hyatt because of our caring and attentive associates who exceed their service expectations. In today's competitive environment, that says a lot about who we are. We care about our associates and we care about our guests.
At Hyatt, hospitality isn't just a business; it’s a calling. It’s a calling evidenced in the thousands of decisions and interactions made everyday by passionate employees throughout our company. Because hospitality is the core of who we are, it extends well beyond our guests. Our unique brand of authentic hospitality is also experienced by our employees.
We do this by infusing every facet of the Hyatt employee experience with the same degree of hospitality that we show our guests.
We know that quality health and welfare care for you and your family or domestic partner is top priority. Hyatt’s medical, dental, vision and prescription drug coverage is designed to give employees and their families the opportunity to obtain comprehensive and quality health care services at reasonable costs utilizing a large network of medical professionals. Combined with unique discounts for alternative health options and fitness services, Hyatt employees take advantage of the special programs offered like the Moms-to-Babies and the Healthy Outlook Programs. Hyatt puts their employees in control of their benefits by providing easy-to-use tools to help manage them effectively and by offering a range of benefits to best meet their needs. When the need arises, Hyatt's leave policies, allow ample time off for personal, medical, new child, military or to care for a family member. Successfully being able to cope with life's everyday challenges equates to a healthy and productive work environment. The LifeBalance assistance program Hyatt offers has proven to act as a strong source of reference and is available anytime.
