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Marketing Greeter In-House

posted November 15, 2019

Lagoon Tower by Hilton Grand Vacations Club
Honolulu, HI
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521662 l

About This Job

Job Description

Hilton Grand Vacations ranks 26th in Hawaii Business Magazine's "Top 250" that highlights the state's largest companies based on gross sales, a key indicator of market dominance and influence. Additionally, the company was the highest-ranking timeshare business on this year's list. 

What will I be doing?
As a Marketing Greeter In-House you will be responsible for driving company success through performing the following tasks to the highest standards:
  • Responsible for greeting guests, providing customer service, general location information, and directing guests to marketing desk locations
  • Advise visitors about available services, pointing them to the marketing desk location, and otherwise sharing promotional materials
  • Distribute Hilton Grand Vacations authorized marketing material and information
  • Assist customers with general information over the phones and provide concierge services
Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Minimum 1 year of proven customer service experience
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person
  • Self-motivated and goal-oriented with excellent communication and verbal presentation skills with the ability to persuade others
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Fluency in English (speak, read, write)
  • High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 2 years of college or equivalent experience in a business or retail environment
  • Associate's degree/ College diploma/ CEPEG
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About This Employer

Lagoon Tower by Hilton Grand Vacations Club

2003 Kalia Road
Honolulu, HI 96815

(808) 953-2700

346 Unit Time-Share

www.hiltongrandvacations.com

Overview

Set against a backdrop of stunning natural wonders, Hilton Hawaiian Village® Waikiki Beach Resort in Honolulu provides visitors with spectacular amenities and an unrivaled position in the heart of paradise. Lagoon Tower by Hilton Grand Vacations Club gives guests ideal access to the best stretch of Waikiki's famous white-sand beach and the extensive entertainment, shopping and dining options within the renowned Hilton Hawaiian Village. A 5,000-square-foot family activity pool features the longest slide in Waikiki and overlooks the landmark Duke Kahanamoku Lagoon. Just beyond the Village, a variety of adventures awaits your discovery, including scuba diving, snorkeling, golf, hiking trails and abundant cultural riches.

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