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Sales and Catering Manager

posted February 18, 2020

The Whitehall Hotel
Chicago, IL
We're looking for an innovative and self-motivated candidate to fill our sales and catering manager's position. Our progress begins with you.
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About This Job

Sales and Catering Manager 
The Whitehall Hotel
Job Summary: 
Generates revenue to meet or exceed budget expectations.  Coordinates activities between Sales and Hotel Banquet departments.  Works closely with the Banquet and Sales Team to assist in developing an effective marketing plan and direct the sales effort as described in the marketing plan. Executes sales policies and programs to foster and promote hotel and banquet patronage.
Essential Duties and Responsibilities 
  • Meet and exceed Food and Beverage revenue goals through catering sales goals for meeting space and promoting other food and beverage outlets.
  • Meet individual weekly goals in prospecting, outside sales calls and site visits.
  • Utilize sales skills, effectively negotiating prices and closing contracts with newly established accounts.
  • Ensure prompt and systematic servicing of all business accounts, responsible for proper maintenance of accounts.
  • Respond promptly to all inquiries, lead referrals, and existing clients; resulting in documentation of all communication preferably within 4 hours,
  • Identify and analyze competition, both locally and regionally.
  • Assist in development and maintaining marketing plan and sales budget in conjunction with Director of Sales.
  • Quote room rental and F&B prices to potential Private Event clients and negotiate F&B minimums and rental fees with clients during inquiry process.
  • Design new programs and campaigns to develop additional sales from the various market niches including banquet business, using a variety of prospecting methods including: call on past and prospective clients, outside calls, cold calling and conduct on-site visits.
  • Maintain all sales records and reports, traces of history and potentials, logs of groups not previously accommodated, and mailing lists.
  • Maintain active involvement in the surrounding community and in the weddings, meetings, and catering community.
  • Maintain a list of preferring outside vendors (audio visual, transportation, entertainment, florists, etc) to accommodate client needs.
  • Assist in menu planning with Executive Chef.
  • Conduct weekly Banquet event meetings.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Responsible for all issues surrounding catering events and wedding blocks, including billing, guest issues, etc.
  • Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Degree in Business or equivalent combination of education and experience.  Minimum of two to three years of sales experience required; hospitality sales preferred. Excellent leadership skills.  Ability to be innovative and self-motivated. Must be able to work independently and have the drive to succeed.

About This Employer

The Whitehall Hotel

105 East Delaware Place
Chicago, IL 60611

(312) 944-6300

221 Room Hotel

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About SB Yen

SB Management Group is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. We pride ourselves with long-term employees with the opportunity of growth from within through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Join the SB Yen Team

SB Yen Management strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but become the hospitality management company of choice in the Midwest.

Company Benefits

Vacation                                                       Health Insurance

Sick Days                                                     Dental Insurance

Holidays                                                       Vision insurance

401k Plan                                                     Educational Assistance

Employee Assistant Program                   Friends & Family Discount

SB Yen Management Group is an equal employment opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.