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Concierge Lounge Attendant Host

posted December 19, 2019

San Diego Marriott Gaslamp Quarter
San Diego, CA
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779009 l

About This Job

  • Setting up Breakfast buffet to include: fresh brewed coffee, retrieving food from the kitchen, and keeping the buffet stocked during service hours.
  • Bussing guest tables in a timely manner
  • Washing dishes and serving ware.
  • Daily inventory and restocking of dish and glassware and food items.
  • Floor sweeps of the 20th and 21st floor twice every shift.
  • During hours of service continuously keeping concierge lounge clean and stocked to include but not limited to: bussing and wiping down guest tables, washing and polishing dishes, restocking all food and beverage needs in a timely manner, calling the kitchen for additional food during service hours.
  • After breaking down the daily breakfast service thorough clean the concierge lounge to include: wiping down all tables, table bases, windowsills, sweeping the floors, and vacuuming the carpets.
  • Greet guest entering the lounge immediately with a friendly and sincere welcome. Responds to inquiries with appropriate action and provides accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
  • Be familiar with all current events and activities in San Diego and help educate fellow associates with the area i.e. social, cultural historical and physical attractions.
  • Responds to guest complaints, conducts research to develop the most effective solutions and negotiates results. Listen and assist in resolving problems remain calm and alert especially during emergency situations and heavy hotel activity. 
  • Ensure that the high standards of cleanliness for the concierge lounge and lobby area are always kept.  
  • Perform all duties assigned by the Front Office Manager
  • Maintain and control concierge equipment.

EOE M/F/Disabled/Veterans

San Diego Hotel Company is an equal employment/affirmative action employer.  If you need accommodation for any part of the application process because of medical condition or disability, please send an email to elaine.mcelhinney@gaslampmarriott.com or call 619-446-6031 to let us know the nature of your request.

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About This Employer

San Diego Marriott Gaslamp Quarter

660 K Street
San Diego, CA 92101

(619) 696-0234

306 Room Hotel

www.marriott.com

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Our Hotel

Travelers will discover the heart of Downtown San Diego at a modern, elegant & upscale hotel that places them in the epicenter of a vibrant environment. Boutique-style service, sleek décor & intuitive amenities come together with some of San Diego’s premier dining & nightlife. Our San Diego Gaslamp hotel sits in the heart of the city’s most energetic & inspiring district – adjacent to Petco Park & steps away from stellar shopping & dining. Each of our 306 rooms and suites features a collection of unique amenities that add comfort & convenience to every stay. Business trips are simple, thanks to in-room SmartDesks, Wi-Fi access, & more than 8,000 square feet of AV-equipped function space for everything from small meetings to corporate conferences. Dining options at Marriott Gaslamp Quarter are unparalleled among San Diego hotels. Soleil @k serves fresh, innovative cuisine, Latitude Lounge serves as a friendly local hangout, & ALTITUDE Sky Lounge offers custom cocktails & a panoramic 22nd-story view of the city skyline.