Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston and Granduca Austin are the only hotels in Texas that have the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's, our our newly renovated bar, or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining restaurants.
The Language of Luxury, Service and Serenity
The On Call Banquet Server will setup/serve food and beverages to guests according to Hotel Granduca and LHW standards.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.
Maintain knowledge of all Banquet Event Order and function sheetsServe food - a la carte or buffet - to large and small groups according to BEO Assist with proper and efficient banquet set up, to include preparation of tables, action stations, buffets, and entertainment areasAssist with breakdown and clean-up of banquet room and function areasMaintain knowledge of all menu (to include common food and beverage allergies), function space and food and beverage stationsAssist with bar, wine and cocktail service within TABC guidelines Communicate any needs of other departments to banquet manager/captain or appropriate personnel, such as culinary team, sales managers, or housekeepingMonitor all areas for cleanliness, safety and maintain adequate of all condiments, buffets, utensils, and service itemsOperate Point of Sale system with accuracy and efficiency Maintain guest confidentialityMaintain a professional and cordial demeanor, adhere to the hotel Standard of Appearance and handbook policiesPractice the Daily Core Values and 3 Steps of ServiceAssist in controlling the loss of food and beverage and follow F&B guidelines with regard to staff food and beverage consumptionMaintain knowledge of Hotel Granduca’s services and amenities to assist guests with directions and questionsDemonstrate passion for providing warm, engaging and personalized servicePerform other dutes as assigned
Minimum high school diploma or equivalent
At least 1 year banquet server experience in a full service or luxury hotel Current TABC CertificationCurrent Food Handler's certificate Ability to multi-task and work within specific timelinesExcellent command of English and ability to read and understand verbal and written instructions Bilingual - English/Spanish - an assetAbility to remain calm and demonstrate a cordial and professional demeanor at all timesMust be available to work assigned shifts - AM, PM - including weekendsand holidays, sometimes with short notice
Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston to receive Leading Hotels of the World designation. Located in the heart of Uptown/Galleria area, the hotel is reminiscent of a private Italian villa, consisting of 122 luxury rooms and suites and Ristorante Cavour, one of Houston's renowned fine dining restaurants.