posted February 18, 2020The St. Regis Bal Harbour Resort
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
The St. Regis Bal Harbour Resort is situated among lush tropical gardens, sparkling white sand beaches, and turquoise waters on Florida’s celebrated Gold Coast. Just 15 minutes north of South Beach and among the most distinguished neighborhoods in South Florida, Bal Harbour is an exclusive island village located on the south bank of the only inlet on the barrier island between the Atlantic Ocean and the Intracoastal Waterway of Miami Beach.
An intersection of art, fashion, and design, the island is home to the legendary Bal Harbour Shops. Located directly across Collins Avenue from the resort, the shops serve as an international destination, attracting both guests and residents with a collection of prestigious designer boutiques, bistros, and outdoor cafes on par with those of New York, Beverly Hills, Paris, London, and Milan.
Just a short drive away, the rich culture and captivating energy of South Beach, Ocean Drive, and the Art Deco District of Miami await. For museum aficionados, there are endless choices, including the Bass Museum of Art and Wolfsonian-FIU Museum in Miami Beach, as well as the Lowe Art Museum in Coral Gables. In Downtown Miami, the Miami City Ballet and the Adrienne Arsht Performing Arts Center offer premier live entertainment. Nearby, the Jackie Gleason Theater continues to provide star-quality entertainment while the Lincoln Road Theater serves as home to the New World Symphony. Year-round, professional and college sports teams, ranging from football to baseball to hockey, draw domestic and international guests, as does the city’s famed nightlife and annual events, including food and wine festivals and the world-famous Art Basel Miami.