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Front Office Manager

Posted May 18, 2020

Holiday Inn Gurnee - Convention Center
Gurnee, IL

About This Job

The Holiday Inn Gurnee Convention Center is currently looking to hire a Front Office Manager. 

This position will manage all of the operations of the front office including leading, training, staffing, and ensuring we are providing our guests the highest level of service.   Assure all front desk agents are following all company and brand standards.  Will be a leader in our efforts to keep our service scores at or above our goals and responding to customer concerns and reviews.  Schedule must be flexible to meet our guest's needs.  Previous hotel front desk experience required.  IHG experience a plus.

Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled


About this Employer

Holiday Inn Gurnee - Convention Center

6161 West Grand Hotel
Gurnee, IL 60031

(847) 336-6300

210 Room Hotel

Welcome to the Award Winning Smoke-free Holiday Inn Gurnee Convention Center. 

Discover a refreshing Lake County Illinois accommodation. When it comes to selecting the ideal accommodations for your needs, we will exceed your expectations in service, affordability and location. You will experience the difference when you walk in our doors. Our talented team members are here and ready to provide assistance with any request while you are visiting the Lake County area. Holiday Inn Gurnee Convention Center is the ideal choice for vacationers, business guests and traveling groups alike.

Discover a prime location between Chicago and Milwaukee along I94 connecting you to the Lake County corporate corridor as well as Southeast Wisconsin. Convenient to O’hare International and Milwaukee Mitchell International Airport as well as the Fortune 500 Pleasant Prairie Corridor.

Our convention center features 10000 square feet of flexible meeting space. Located just off the lobby, this private area is ideal for corporate meetings, events and social gatherings. Our largest meeting/event room is 9000 square feet with almost equally the same amount of pre-function space giving your group plenty of room to spread out. With the latest technology we can ensure a successful meeting and event.