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Food & Beverage Host(ess)/Cashier

posted February 24, 2020

DoubleTree Resort by Hilton Hotel Entrance to Universal Orlando
Orlando, FL
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Seeking a professional, energetic and outgoing Food & Beverage Hostess/Cashier to work within our F&B Outlets to include the Restaurant and In Room Dining area. This is a full time flexible position with the ability to work weekends and holidays based on business demands.
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About This Job

The Food & Beverage Hostess/Cashier will rotate between both, our Restaurant and In Room Dining area. Candidate must be outgoing, energetic and able to demonstrate strong hospitality skills and customer service focus at all times. Must have six (6) months previous cash handling/customer service experience.

Job Overview: 

Restaurant Host(ess) duties:

  • Assists in preparing the restaurant for service and maintaining the cleanliness of the host area at all times. Reporting any issues to management immediately
  • Inspect the condition and cleanliness of menus and wine lists; ensuring an adequate number of menus are available for all guests
  • Keep up with menus and wine list updates
  • Be warm and friendly to all guest entering the restaurant
  • As a Host(ess), candidate must be able to greet and escort every guests to their assigned tables, ensuring our hotel standards of services are met
  • Extend courteous goodbyes as guests depart the restaurant
  • Have the ability to stand for long periods of time

Room Service Cashier duties:

  • Have good phone etiquette and the ability to communicate well with all guest
  • Able to learn menus for order taking, recommendations and up sells
  • Able to handle multiple phone lines, taking accurate food & beverage orders with attention to details
  • Be able to communicate guest request with management and team as needed

General Requirements:

  • Six (6) months previous Food & Beverage Cash Handling/Customer Service experience
  • Professional, energetic and outgoing
  • Able to lift 25 lbs
  • Able to work  full time, flexible shifts, to include weekends and holidays based on business demands
  • Other duties as assigned by management

Please complete online application for consideration. Resume upload is optional.

EOE/AA/Disabled/Veterans

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About This Employer

DoubleTree Resort by Hilton Hotel Entrance to Universal Orlando

5780 Major Boulevard
Orlando, FL 32819

(407) 351-1000

742 Room Hotel

doubletree3.hilton.com

At A Glance

We are within walking distance of Universal Studios Florida, Islands of Adventure, Universal's Volcano Bay™ Water Park and CityWalk. As a Universal Partner Hotel, we are located at the entrance to Universal Orlando™ Resort and near popular attractions such as The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando and Walt Disney® World Resorts. 

Our Universal Partner Hotel has multiple restaurants on property, Starbucks serving all the favorite beverages, Sunshine Cafe offering a full breakfast buffet, fresh dough pizza at Pizza, Burgers & More or a wide variety of American Cuisine at our American Grill.

Scheduled transportation to Universal Orlando Resort™, SeaWorld Orlando®, and Aquatica is available. Schedule is based on regular park operating hours and does not run continuously and space is limited. Guests can visit the Universal Partner Hotel Vacation Planning Center in the lobby for more details. The Vacation Planning Center is staffed with experienced Universal Orlando Resort™ Vacation Planners ready to help with ticket orders, redemptions and whatever else guests may need to make their vacation extraordinary.

  • Near Universal Studios Florida™, Universal's Islands of Adventure™ and Universal's Volcano Bay™ Water Park offering Bonus Benefits and Universal Orlando hotel deals
  • 4 on-site restaurants, including Starbucks and bars 
  • Jr. Olympic heated swimming pool, kid zone and fitness center 
  • Located within 20 minutes of Orlando International Airport, 10 minutes from Orange County Convention Center
  • Complimentary internet in rooms, business center and common areas
  • 63,000 sq. ft. of flexible meeting space including 19,624 sq. ft. of exhibit space

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.