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Busser/Food Runner

posted February 24, 2020

DoubleTree Resort by Hilton Hotel Entrance to Universal Orlando
Orlando, FL
The Busser/Food Runner is responsible for assisting the servers in providing the highest quality of service to all guests. Candidate must be able to work full time, flexible shifts, to including weekends and holidays.
692469 l

About This Job

As a Busser/Food Runner, you will fill a supportive role within the Food & Beverage department’s daily operations. Previous Food & Beverage experience in a casual dining restaurant preferred, but not required. Must have the ability to work full time, flexible shifts to include weekends and holidays.

As a Busser, responsibilities will include:

  • The removal and resetting of tables with clean utensils, china, glassware, necessary supplies and equipment.
  • Have a general knowledge of full service, table-side service and standards.
  • Serves coffee, water or other beverages to guests, continually watching guests in need of refills.
  • Services bread and butter, and replenishes as needed.
  • Return of soiled linen, china, silver, glassware, etc. to stewarding and housekeeping
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.

As the Food Runner, responsibilities will include:

  • Ability to effectively transport food between the kitchen and restaurant in a timely and safe manner.
  • Assist the F&B Expeditor, ensuring accuracy of meals.
  • Ability to lift and/or move twenty or more pounds regularly.

General duties include, but not limited to:

  • Assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation in the restaurant.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with guest.
  • Have the ability multi task and work in a high passed environment.
  • Maintains clean and organized work areas in the kitchen and service side stations to maximize efficiency.
  • Responds quickly to guest requests in a friendly manner, following up and ensuring guest satisfaction.
  • Always provides a professional image at all times through appearance and attire.
  • Must have strong hospitality skills and communication skills to be able to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner in order to provide a high degree of service.
  • Must be able to work flexible shifts to include weekends & holidays.
  • Other duties assigned by supervisor/manager

This is a is Full Time, Flexible shifts position.

To Apply: Click on the "Online Application" process.



About This Employer

DoubleTree Resort by Hilton Hotel Entrance to Universal Orlando

5780 Major Boulevard
Orlando, FL 32819

(407) 351-1000

742 Room Hotel

At A Glance

We are within walking distance of Universal Studios Florida, Islands of Adventure, Universal's Volcano Bay™ Water Park and CityWalk. As a Universal Partner Hotel, we are located at the entrance to Universal Orlando™ Resort and near popular attractions such as The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando and Walt Disney® World Resorts. 

Our Universal Partner Hotel has multiple restaurants on property, Starbucks serving all the favorite beverages, Sunshine Cafe offering a full breakfast buffet, fresh dough pizza at Pizza, Burgers & More or a wide variety of American Cuisine at our American Grill.

Scheduled transportation to Universal Orlando Resort™, SeaWorld Orlando®, and Aquatica is available. Schedule is based on regular park operating hours and does not run continuously and space is limited. Guests can visit the Universal Partner Hotel Vacation Planning Center in the lobby for more details. The Vacation Planning Center is staffed with experienced Universal Orlando Resort™ Vacation Planners ready to help with ticket orders, redemptions and whatever else guests may need to make their vacation extraordinary.

  • Near Universal Studios Florida™, Universal's Islands of Adventure™ and Universal's Volcano Bay™ Water Park offering Bonus Benefits and Universal Orlando hotel deals
  • 4 on-site restaurants, including Starbucks and bars 
  • Jr. Olympic heated swimming pool, kid zone and fitness center 
  • Located within 20 minutes of Orlando International Airport, 10 minutes from Orange County Convention Center
  • Complimentary internet in rooms, business center and common areas
  • 63,000 sq. ft. of flexible meeting space including 19,624 sq. ft. of exhibit space

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.