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Public Area Attendant

posted January 21, 2020

Embassy Suites by Hilton Anaheim North
Anaheim, CA
796661 l

About This Job


As Housekeeping Public Area Attendant, you play a big role in helping to make sure that the guest feels at home during his/her stay. You’re responsible for consistently providing a clean and well maintained public area for each of our guests before they arrive and during their visit.

Job Responsibilities

Key responsibilities of a Public Area Attendant:

  • Cleaning assigned public areas in accordance with Hotel standards

  • Replenishing amenities and supplies in assigned public areas as needed

  • Stocking and maintaining Housekeeping carts

  • Reporting any maintenance issues to supervisor immediately

  • Acknowledging and greeting all guests in corridors and all other public access areas

  • Answering questions about local area attractions and things to do

  • Cleaning the fitness center and pool areas and maintaining both with supplies and towels

  • Stocking all Housekeeping caddies (PM shift attendant)

  • Maintaining an up to date working knowledge of all property amenities as well as any special events

  • Demonstrating the Evolution Hospitality Values and Guiding Principles

Job Requirements

The minimum qualifications for the Public Area Attendant position are:

  • Ability to perform job functions with attention to detail, speed and accuracy

  • Ability to move perform frequent and repetitive movements, including bending and stooping

  • Must be able to lift, push, and pull a moderate weight frequently

  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces

  • Ability to follow instructions, directions, and meet deadlines

  • Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests

  • Understanding of hotel products and guest services

  • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy

  • Must have the ability to work a varied schedule that may include early morning , evening, night, and weekend shifts

  • Perform other duties as assigned


About This Employer

Embassy Suites by Hilton Anaheim North

3100 East Frontera Street
Anaheim, CA 92806-2820

(714) 632-1221

223 Room All Suite

At A Glance

Welcome to the Embassy Suites by Hilton Anaheim-North, located just six miles from the Disneyland® Resort. Our all-suite hotel, is less than 20 minutes from John Wayne Airport (SNA) and within 40 minutes of LAX. A Disneyland® Resort Good Neighbor®, this Anaheim hotel is the only Embassy Suites with direct shuttle service through ART (Anaheim Resort Transit) to and from the Disneyland®Resort. Service is available one hour before the Disneyland® Resort opens daily and a half hour after the Resort closes. The shuttle is not available from 11am-3:30pm. Shuttle vouchers are sold at the front desk for a nominal fee.

Wake up in the bedroom of a suite and prepare a snack in the living area, where a refrigerator and microwave offer the conveniences of home. Our two-room suites are also furnished with sofa beds, a great option for families. The complimentary cooked-to-order breakfast every morning will jumpstart your day at the Disneyland® Resort or the Anaheim Convention Center. Join us at our nightly Evening Reception*, where snacks and drinks are complimentary.

Host any function at our hotel, including a celebration in our Grand Ballroom for 350 guests. Consult with our planners to tailor your event, from corporate meetings to weddings. Enjoy access to our fitness center, our indoor pool and casual on-site restaurant or take advantage of the 24-hour business center.