Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Sheraton Los Angeles Downtown Hotelis where family, friends and colleagues gather. Our hotel is located in the heart of the financial district in Downtown Los Angeles allowing for easy access to all of LA. Find yourself in the center of Los Angeles entertainment venues, sports arenas, cultural attractions, and beautiful Southern California beaches. Discover our downtown Los Angeles Restaurants.
In addition to the sumptuous layered sheets and pillow-top mattress of our signature Sheraton Sweet Sleeper℠ bed - found in every one of our 485 downtown Los Angeles accommodations, our Sheraton hotel in Los Angeles also features amenities to keep you comfortable when outside of your room. Never miss another workout with our fitness center, take advantage of internet-enabled workstations in our Link@Sheraton business center, or rent a car right from our lobby.
What can't you do during your stay in Los Angeles? Whether you're after boutique shopping experiences on Rodeo Drive, live music and sporting events at Staples Center, timeless art at J. Paul Getty Museum, reliving your childhood at Disneyland, or riding the movies at Universal Studios Hollywood, you're sure to be captivated by the City of Angels. Outside of our hotel, you'll find so many things to do in Los Angeles.