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Bistro Attendant

posted December 30, 2019

Hyatt House Boston/Burlington
Burlington, MA
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691505 l

About This Job

Job overview

As a Bistro Attendant, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the Bistro. You will effectively promote, take, prepare and deliver food and beverage orders to Bistro guests while providing the highest quality of product and service standards to ensure guest satisfaction and maximize revenue and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will: 

  • Have a minimum of 6 months of food service experience with general knowledge of food preparation, presentation and service.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested. 
  • Prepares and serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
  • Operate Micros food ordering system and cash register closing guest checks to room charge, credit, card or cash.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Hyatt House Boston/Burlington

2 Van De Graaff Drive
Burlington, MA 01803

(781) 270-0800

150 Room Extended Stay

www.hyatt.com

Our Hotel

Our Hyatt House Boston/Burlington hotel is contemporary styled with the comforts of home and office. With its residential feel, boasting one and two-bedroom suites featuring a full kitchen, our extended stay hotel is a place to live, not just stay. Located 20 minutes from Boston, our hotel offers easy access to local businesses, shopping, dining and attractions, including Wayside Mall and a short drive to historic Cambridge, Lexington, and Concord. Guests can enjoy our all-day dining featuring free breakfast, free Wi-Fi, heated outdoor seasonal pool with hot tub, patio with grills, fitness center, and shuttle service (4mi radius).

  • 150 rooms
  • Complimentary shuttle within 4 miles
  • Same-day dry cleaning service
  • 24/7 coin-operated laundry room
  • Outdoor patio grills
  • Heated outdoor pool with hot tub

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.