SCOPE AND MAIN PURPOSE OF JOB:
Cooks and prepares the food for the Poker Room. Assures that the guest have a favorable dining experience.
About Us and our F&B Service Culture
In Food and Beverage, we sincerely embrace the communities and cultures where we live, appreciate the values diversity brings, actively learn from others, and in turn, warmly share our knowledge and experiences with colleagues and guests.
We highly value and show appreciation to individuals who strive to always do their best in all that they do, who are motivated by self-esteem and teamwork, and who treat others with fairness and respect. We require and admire integrity, honesty and accountability as measures of strength in our character and welcome and hold close those who live these qualities in their personal and professional lives.
Most importantly, we are a company that practices caring. Every one of our team members needs to feel that they are cared about and that they genuinely extend their own care to all,… be they guests or colleagues, strangers or friends. We believe that when you spend time, enjoying what you do, with people and in a place you care about, you will discover just how important you are in making a difference in the success of our livelihoods and in the health of our spirit.
Live Loft Food and Beverage Team
SCOPE AND MAIN PURPOSE OF JOB:
Cooks and prepares the food in our Poker Room and other food venues on an ad hoc basis. Assures that the team members and guests have a favorable dining experience.
CLEAN – Responsible for ensuring overall cleanliness of the Poker Room front and back of house, and maintaining a clean and crisp staff at all times.
SAFE – Provide a safe and comfortable work and dining environment for team members. Work areas should be hazard free.
FAST - Responsible for implementing systems to ensure established service time goals are met consistently, efficiently and accurately.
FRIENDLY – Consistently demonstrate a friendly welcoming and polite demeanor in interactions with both external and internal guests, as well as the team you lead. Always anticipating and paying attention to our guest’s needs and concerns using empathy and demonstrating HEART steps when necessary. Hear, Empathize, Apologize, Resolve and Thank.
FUN –Work passionately as a team to create a fun environment to work in. Maintaining an upbeat and positive atmosphere for internal and external guests
KNOWLEDGE, SKILLS, AND ABILITIES
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Maryland.
Live! Hotels is a national luxury hotel owner and operator. The flagship Live! Hotel is located at Live! Casino in Anne Arundel, Maryland, and is part of one of the largest and most successful gaming, retail and entertainment destinations in the country. This AAA Four-Diamond property consists of 258 luxury rooms, 50 suites, 2 Penthouses, a full-service Spa, state of the art Fitness Center and a 4,000 person capacity live performance/ events venue. The hotel is integrated with multiple award-winning food and beverage options and the 280,000 square foot gaming floor.
The second Live! Hotel will open in late 2020 at the new Live! Casino in the Stadium District in Philadelphia.
Live! Hotels are developed by an affiliate of The Cordish Companies (“Cordish”), which is widely recognized as the preeminent national developer of large-scale mixed-use projects and entertainment districts. With more than a century of operations, Cordish has also become a leading developer and operator of gaming and hospitality projects, and a market leader in pioneering a new standard in sports-anchored mixed-use developments.
In 2018, Cordish further extended its hospitality operations through a partnership with the world-renown Loews Hotel to create a new Live! by Loews chain of upscale hotels. The first hotel in this joint venture recently opened in Cordish’s Texas Live! project in Arlington, Texas. The second Live! by Loews will be open in 2020 in St. Louis, Missouri, at Ballpark Village.