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Front Office Supervisor

posted January 6, 2020

Hampton Inn & Suites Providence/Smithfield
Smithfield, RI
744382 l

About This Job

  • Monitors daily status of rooms, rates, discount rates and packages Maintains current list of available rooms for walk situations Coordinates blocking of rooms
  • Checks printed registration cards against information on arrival report and rectifies any discrepancies
  • Ensures prompt and courteous service to guests Pre-registers guests according to standards Completes and monitors employee schedule Monitors VIP arrivals
  • Keeps track of rooms to ensure accurate status and readiness for check-in
  • Hires, coaches and disciplines direct reports
  • Interacts positively and professionally with guests to resolve issues
  • Acts as Manager on Duty as required
  • Other duties as assigned

About This Employer

Hampton Inn & Suites Providence/Smithfield

945 Douglas Pike
Smithfield, RI 02917

(401) 232-9200

101 Room Hotel

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At A Glance

Our hotel in Smithfield, RI, Hampton Inn & Suites Providence/Smithfield, is just one mile from Bryant University and nine miles from downtown Providence. Guests stay here for free basic WiFi, a clean and fresh Hampton bed®, and a microwave and refrigerator in their contemporary guest room or suite. 

We combine value with comfort and convenience to offer guests a full package of amenities for a guaranteed enjoyable stay. We offer 16 HD channels on the TV in our guest rooms. We offer a free hot breakfast daily. If guests are in a hurry in the morning, they can grab a free Hampton On the Run® Breakfast Bag to go, available Monday through Friday. We also provide a fitness center and heated indoor pool.

With a business center and a meeting room, this Providence hotel is a smart choice for events and meetings for up to 40 guests. Our team will help ensure a big day is a big success.