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Front Desk Agent - Full Time

posted January 4, 2020

Hilton Garden Inn Atlanta Perimeter Center
Atlanta, GA
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

INCENTIVE AND SIGNING BONUS (UP TO $300!)

  • $50 after 30 days
  • $100 after 60 days
  • $150 after 90 days

*If you are referred by a current team member, they will also receive these bonuses*

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hilton Garden Inn Atlanta Perimeter Center

1501 Lake Hearn Drive
Atlanta, GA 30319

(404) 459-0500

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At A Glance

The Hilton Garden Inn Atlanta Perimeter Center hotel in Atlanta, Georgia is within one mile of many Fortune 500 companies, such as Cox Enterprises, Inspire Brands, IBM & Zurich. Situated in the heart of this business area, our hotel is also five miles north of Buckhead and ten miles from downtown. This Perimeter Center hotel is convenient to the MARTA train station for easy connection to sights, attractions, and Hartsfield-Jackson International Airport.

Guests wlll find comfort in our guest rooms, each complete with an in-room hospitality center with a microwave, refrigerator, and coffeemaker. They can begin each day with a cooked-to-order breakfast at The Garden Grille and unwind after meetings nearby at our in-house lounge, Branch Water, for delicious sips and bites.

We also have meetings covered. Our Sales Department team is here to help with planning a corporate meeting or special event, complete with on-site catering. Our 24-hour business center is here for any last minute needs no matter the time.