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General Manager

posted January 10, 2020

Homewood Suites by Hilton South Loop
Chicago, IL
Great opportunity for GM with Hilton experience to manage two beautiful new Hilton properties (Homewood Suites & Hilton Garden Inn) located in Chicago South Loop!
747091 l

About This Job

General Manager

Homewood Suites & Hilton Garden Inn, Chicago South Loop 

Job Summary:

Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team-building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

Essential Duties and Responsibilities

  • Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
  • Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care
  • Develop, recommend, implement, and manage the hotel's annual budget and long-term business plan
  • Achieve budgeted sales and maximum profitability
  • Create new programs in response to market conditions and revenue opportunities
  • Protect the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions
  • Properly administers policies and procedures for protecting the safety of guests and employees
  • Prepares monthly reports for owners
  • Ensures regular assessment and review of all hotel personnel by appropriate management staff
  • Coordinates internal training and development programs
  • Ensure hotel is in compliance with federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
  • Maintains a high personal visibility throughout the property and throughout the community
  • Any and all job duties as assigned



About This Employer

Homewood Suites by Hilton South Loop

59 East 11th Street
Chicago, IL 60605

196 Room Hotel

About SB Yen

SB Management Group is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. We pride ourselves with long-term employees with the opportunity of growth from within through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Join the SB Yen Team

SB Yen Management strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but become the hospitality management company of choice in the Midwest.

Company Benefits

Vacation                                                       Health Insurance

Sick Days                                                     Dental Insurance

Holidays                                                       Vision insurance

401k Plan                                                     Educational Assistance

Employee Assistant Program                   Friends & Family Discount

SB Yen Management Group is an equal employment opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.