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Housekeeping Manager

posted February 6, 2020

New York Hilton Midtown
New York, NY
648049 l

About This Job


It's all about location in NYC and Hilton New York Midtown places you right
in the heart of the action, within walking distance of a multitude of famous attractions, including Central
Park, Radio City Music Hall, MOMA,

and Broadway. Stop by the theater and
transportation desk for tips, tickets and travel in and around the city.

We are currently seeking a Housekeeping Manager! The position reports to the Assistant Directors and Director of Housekeeping for our 1980 room property, and is one of 14 Housekeeping Managers overseeing our unionized team of 500. The
ideal candidate will have 2 or more years of large hotel Housekeeping supervisory experience in a
unionized environment.

What will I be doing?

As a Housekeeping Manager with New York Hilton Midtown,
you would be responsible for managing daily Housekeeping operations in
the hotel's continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards:

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Oversee and at times, spot check VIP and room inspections
  • Recruit, interview and train team members
Keywords: executive housekeeper, housekeeping supervisor housekeeping director, housekeeping inspector, housekeeping lead, executive housekeeping manager, director of housekeeping, assistant director of housekeeping


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer

New York Hilton Midtown

1335 Avenue of the Americas
New York, NY 10019-6012

(212) 586-7000

2,086 Room Hotel

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At A Glance

It's all about location in NYC and New York Hilton Midtown Hotel places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA and Broadway. Stop by the theatre and transportation desk for tips, tickets and travel in and around the city.

  • Easy cab ride from area airports (LaGuardia, JFK and Newark) to Hilton New York Midtown
  • NYC hotel close to Grand Central Station, Penn Station and Port Authority 
  • Several on-site restaurants and bars with options for breakfast, lunch and dinner 
  • 8,000 sq. ft. fitness center with strength, cardio and resistance equipment and a Kinesis wall
  • Multi-lingual staff ready to cater to your every need
  • This midtown NYC hotel near MoMa is walking distance to Rockefeller Plaza, Times Square and more