posted February 7, 2020Vespera on Ocean- Autograph Collection Hotel
Vespera on Ocean is a brand-new hotel within Marriott's Autograph Collection, located steps from the ocean and central boardwalk in scenic Pismo Beach, California. At the heart of the Vespera on Ocean will be a full-service, three-meal, 200+ seat upscale restaurant, with a bar/lounge, patio with unobstructed ocean views, poolside dining, interior banquet space, and an event lawn for private functions. At the center of the restaurant is a custom-designed open kitchen.
We are currently looking for a Housekeeping Supervisor to support our Executive Housekeeper and hotel team in the daily operation and leadership at the new Vespers on Ocean by Marriott.
As a Housekeeping Supervisor, your responsibilities will include:
•Checking rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by the Room and House Attendants, as well as the in-house laundry department
•Ensuring that all guest rooms, public areas and back of the house work areas meet the established standards in order to maximize guest satisfaction and revenue
•Reporting all maintenance issues to Engineering in a timely manner
•Assisting with/expediting special guest requests such as requests for extra towels, blankets and/or pillows
•Working with team members to develop their skills
•Assisting team members in securing all supplies and tools necessary for the completion of their jobs as the need arises
•Assisting team where necessary to ensure optimum service to guests
The ideal Housekeeping Supervisor will possess strong communication skills, a clear understanding of guest service in a hotel environment and demonstrate the ability to supervise others.
The minimum qualifications for this position are:
•Minimum six months housekeeping supervisory experience in a hotel property of similar size and quality; experience in a 4 Star or 4 Diamond property preferred
•Knowledge of Hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property
•Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel
•Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
•Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible
•Ability to read and write basic English in order to complete forms such as a room status report and/or room inspection form
•Ability to provide clear direction, instruction and guidance to team members
•Ability to organize and prioritize work and meet deadlines
•Ability to work a varied schedule that may include evenings, nights, and weekends
•Multiple language abilities preferred, fluency in English required
An Equal Opportunity Employer
About Evolution Hospitality
Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.
We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality’s unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you’re looking for.
Embodying an upscale beach house-inspired design, Vespera on Ocean offers a fun, active, and stylish escape for guests to relax, unwind, and enjoy the best of Pismo Beach. The perfect hub for adventure and excitement we offer a unique blend of East Coast charm with West Coast sensibilities. Designed for the active traveler we provide guests an array of on-site luxuries and activities, including a one-of-a-kind outdoor space featuring a sparkling pool and spa, bar, and event lawn with fire pits. Rooms include elegant interiors, oversized bathrooms, large windows and private balconies overlooking the Pacific Ocean. Whether you are simply traveling through or staying with us, Vespera on Ocean invites you to experience a taste of beach living.