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Guest Service Representative

posted January 10, 2020

Crown Reef Resort
Myrtle Beach, SC
Come join our Team....TODAY!
534930 l

About This Job

                                                                                                         GUEST SERVICES REPRESENTATIVE 



 Vacation Myrtle Beach are leaders in the area’s hospitality industry, we are implanted in a stablefamily-oriented culture immersed in history and respect. Vacation Myrtle Beach manages 14 resorts; we are looking for motivated, smart, people person to join our team at Crown Reef Resort & Waterpark. 
Joining our team means being a part of a thriving, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work gratifying as YOU make the difference and provide an enjoyable, fun-filled vacation for each of our guests. This is a place where friendships emerge, and careers rise. As a company, we continue to grow and we hope you’ll grow with us. 
Front Desk Clerk’s responsibilities include, but are not limited to: 

  • Answer guests’ questions and offer information and assistance 

  • Check guests in or out of the resort 

  • Answer telephones 

  • Communicate with other departments to fulfill guests needs 

What are we looking for? 

  • Strong administrative and computer skills are required 

  • Enthusiasm & passion for customer service 

  • Must possess good communication, organizational and interpersonal skills, be outgoing, perceptive and self-motivated with the ability to work harmoniously with team members 

  • Must be able to communicate articulately and comprehend written and verbal communication 

  • Hospitality Experience preferred 

  • IqWare experience preferred 

  • Microsoft Office experience  

What Can You Look Forward to? 
Qualifying team members may enjoy the following benefits: 

  • Medical Plan 

  • Dental, Vision, Short Term Disability, Critical Illness and Life Insurance Plan 

  • Paid Time Off 

  • Floating Holidays 

  • Resort Accommodation Discounts 

  • Workplace perks such as food/coffee and a great team atmosphere 

This is an amazing career opportunity for someone just entering the world of hospitality. We specialize in giving the most exciting, fun-filled and enjoyable vacation experience EVER! Put your knowledge and experience to work – we are looking for someone like you to join our amazing front desk team! 
We are an Equal Opportunity Employer. We participate in E-Verify. 


About This Employer

Crown Reef Resort

2913 South Ocean Boulevard
Myrtle Beach, SC 29577

(843) 626-8077

514 Room Resort

About Us

There is only one Crown Reef Resort - featuring the finest accommodations, amenities, and service on the Grand Strand!

Crown Reef Beach Resort and Waterpark is a south Myrtle Beach resort featuring more than 500 rooms, a large conference center, indoor and outdoor water amenities, on-site dining, and so much more. Popular with families, couples, groups and wedding parties, Crown Reef Resort has something for everyone.

Pool Bar and Grill: While you are enjoying a day by the pool, stop by the seasonal pool bar and grill for a cool refreshing drink or a made-to-order burger. 

Loco Gecko Beach Shak: Now open, Loco Gecko Beach Shak features both indoor seating as well as an outdoor oceanfront patio. This restaurant serves up lunch and dinner and offers such items as pizza, burgers, salads, kids’ options and more!

Grab n’ Go Grill and Coffee Bar: The Grab n’ Go Grill and Coffee Bar is located at the oceanfront Town Center amenity area of Crown Reef. Serving up fresh-brewed coffee and grab and go items such as muffins, bagels and all-day grill options, this coffee bar is open for the early morning crowd and beyond.

Swirl Ice Cream and Sweet Shop: The Swirl Ice Cream and Sweet Shop is just steps away from the other in-site dining options at Crown Reef. Great for kids and adults looking to cool down on a hot summer day, this shop features both ice cream and candy options.