It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate’s Front Desk position may be the perfect opportunity for your talent to shine and your career to elevate.
As Front Desk Agent, you will
A high school education or equivalent is required, with four to five years’ of experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Residence Inn by Marriott® is the extended-stay hotel that offers smartly appointed suites with a large living area, work station, free Wi-Fi, as well as a full kitchen with a fridge, stove, oven and microwave. Our TripAdvisor Hall of Fame hotel offers a free hot breakfast buffet in the morning and the Residence Inn Mix@, a complimentary evening social, on a variety of weeknights. Lake Mary is home to the corporate headquarters for Deloitte and Verizon. Located in the center of Florida's High Tech Corridor, this hotel offers easy access to the attractions of Orlando and world famous Daytona Beach. The Residence Inn Orlando Lake Mary is the perfect all-suite hotel to compliment the prestigious north Orlando communities of Heathrow and Lake Mary, minutes from the Orlando Sanford International Airport and Seminole Sports Complex. Plus, a variety of trend setting restaurants, shopping and entertainment venues are within walking distance.