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Spa Supply Controller

posted March 18, 2020

Carillon Miami Wellness Resort
Miami Beach, FL
412616 l

About This Job

Job Summary

The Spa Supply Controller, under the direction of the Assistant Spa & Fitness Manager, is responsible for maintaining a fully stocked dispensary in addition to cleaning, organizing, and preparing treatment rooms. The Controller will break down and dispense product, unload linens and store them appropriately. Oversees dispensary and treatment floor/rooms. Maintains cleanliness in spa areas and assists other team members as needed. Handling of linens both clean and dirty will be required.

Essential Job Functions


  • Comprehends and abides by Carillon Miami Wellness Resort policies and procedures.
  • Assists other staff members with their tasks to ensure all guest needs are met.
  • Understands and uses universal precautions when working in Spa areas.
  • Cleans and disinfects all equipment on a daily basis.
  • Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered.
  • Responsible for maintaining the cleanliness and sanitation standards including all treatment rooms and dispensary.
  • Ensures that work areas are clean and set according to procedures.
  • Prepares any incident or accident reports and forwards them to the Assistant Spa & Fitness Manager.
  • Works in conjunction with Assistant Spa & Fitness Manager to maintain appropriate department inventory levels and facilitating accurate counts at the end of each month.
  • Works assigned schedule and arrives and departs from their shift on time.
  • Ensures that work areas are clean and set according to procedures.
  • Informs Assistant Spa & Fitness Manager or other management personnel about product needs.
  • Completes all assigned side work.
  • Attends all scheduled meetings.
  • Reports any incidents or accidents to a member of the management team.
  • Consistently clocks in and out as required by policy.
  • Practices universal health care protocol while dealing with guests and coworkers.
  • Is present for schedule and works any hours that are booked.
  • Must be flexible with the ability to work evenings, weekends and holidays
  • Wears proper uniform and is neat and well groomed.

Additional Duties

  • Complies with Spa Department policies.
  • Complies with Spa Department operational procedures.
  • Sets up and breaks down assigned treatment room, maintains neat and well stocked room, before, after and throughout shift.
  • Completes and submits necessary paperwork, checks mailbox, and reads posted notices on bulletin board.
  • Attends daily line ups, weekly and monthly departmental meetings
  • Will be expected to assist and perform various demonstrations, lectures and events
  • Interacts cooperatively and with consideration towards guests and co-workers.
  • To be adaptable and accountable for all actions
  • Performs other job-related duties as directed including assisting in all areas of the spa as and when necessary.  E.G. Relaxation area and Reception
  • Report dysfunctional equipment to Assistant Spa & Fitness Manager or Supervisor
  • To maintain inventory of supplies for the operation of the treatment rooms
  • Refers guest problems or complaints to supervisor according to Carillon Miami guest problem resolution policy.
  • Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday

Education, Experience and Skill Requirements


  • Must possess a cooperative and positive attitude, exercising reason.
  • Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.
  • Must be dependable and able to adjust to schedule changes, including cancellations and additions.
  • Excellent communication skills – English language skills required.
  • 2 years luxury spa experience preferred.

About This Employer

Carillon Miami Wellness Resort

6801 Collins Ave
Miami Beach, FL 33141

(305) 514-7000

150 Room Hotel

Managed by

Carillon is about wellness and balance. Here, the energy of the Atlantic sets the stage for guests to craft the type of vacation they want without ever having to leave the property. The 150 all-suite resort cradles guests in comfort and serenity, and nourishes body, mind, and soul through health-conscious dining options and Miami’s most comprehensive fitness and wellness programs.

Guests have all-included access to more than 40 group fitness classes, a two-story indoor rock wall, and daily wellness lectures, as well as complimentary use of the spa's healing Thermal Experiences.

Carillon does not impose any preconceived idea of what wellness should be, allowing guests to define their own experiences, which may include enjoying in craft cocktails, indulging in traditional food choices, or doing nothing at all. However guests spend their time at Carillon, they can expect the highest level of service and attention to detail.