Responsible for patrolling and /or maintaining a security post during the shift, ensuring established procedures, patrols and frequencies are followed.
Duties & Responsibilities:
Follow adequate patrol patterns and frequencies during shift to ensure the safety and security of guests and team members.
Responsible for checking fire and life safety equipment is within the expiry limits.
Ensure prompt reporting of maintenance issues as recorded during patrols.
Provide escort services for team members carrying cash, where required.
Maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons.
Conduct random inspections of the hotel to ensure that safety and security work is implemented such as Fire exits are not blocked, equipment is not obstructing fire hose reel doors, clearance between stacked goods and sprinkler heads is sufficient.
Take appropriate action to resolve guest complaints. Communicate with guests in a manner which promotes goodwill, trust and satisfaction.
Be familiar with current first aid and fire emergency procedures.
Ensure a high level of cleanliness & tidiness is maintained in work area. Maintain personal presentation standards to 1 Hotel standards. Demonstrate professional attitude and behavior at all times.
Abide by the hotels policies and procedures, 1 Hotel Code of Conduct and the 1 Deal Employee Handbook.
Interact with department and hotel team members in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
Carry out other tasks as directed by your supervisor.
Job Knowledge / Skill:
A comprehensive grasp fire control, security, professional knowledge and skills
The ambitious property will be the first Chinese development for the brand, developed in partnership with Sunshine Insurance Group and designed by Oval Partnership. The hotel will feature 294 guestrooms and suites, 1 Hotels signature organic spa and expansive fitness center and pool.
An on-site farm will be run and managed by the property, providing fresh and organic fruits and vegetables for the 15,000 square feet of signature restaurants and lounges, and more than 6,000 square feet of catering and meeting rooms.