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Room Attendant - Housekeeper

posted February 2, 2020

Residence Inn Mystic Groton
Mystic, CT
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About This Job

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Residence Inn Mystic Groton

40 Whitehall Avenue
Mystic, CT 06355

(860) 536-5150

133 Room Extended Stay

www.marriott.com

Our Hotel

Located in the heart of Mystic Country near the Mystic Aquarium, Mystic Seaport and Olde Mistick Village Shops, the Residence Inn Mystic Groton offers great amenities and first-class service for business and leisure travel. Our all-suites hotel is just a short distance from Foxwoods and Mohegan Sun Casinos and midway between TF Green & Bradley Int'l Airports. At our Mystic, CT hotel, guests enjoy spacious studios, one- and two-bedroom suites that are 50% larger than traditional hotel rooms. Our suites offer separate living, eating and sleeping areas, high-speed Internet, flat screen TV's and fully equipped kitchens. Guests can enjoy a daily complimentary hot breakfast buffet and a nightly social hour (Mon.-Wed.), on-site exercise room and indoor swimming pool. They'll have access to many dining options with downtown Mystic just a mile away. Whether traveling for business or leisure this is a home away from home.