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Slot Bench Technician

posted March 31, 2020

Sandia Resort & Casino
Albuquerque, NM
505666 l

About This Job


Position Summary

Responsible for maintenance, repairs and general operating condition of slot machines, video machines, and electronic boards.  Bill acceptors, coin acceptors, and hoppers etc.

Supervision Exercised

Supervised by the Slot Technician Manager and Slot Tech Assistant Manager.

Major Duties and Responsibilities

  1. Troubleshoots and repairs all electronic equipment, including slot machines, bill validators, signs, ticket printers and other gaming-related devices.
  2. Troubleshoots and repairs all circuitry and electrical components.
  3. Assists with installations, conversions and machine moves.
  4. Assists with the training development of the slot employees.
  5. Responsible for following internal control procedures as they apply to department.
  6. Adheres to Title 31 procedures.
  7. Maintains accurate inventory of slot machines and spare parts.
  8. Performs additional duties and responsibilities as necessary or assigned.

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

  1. Knowledge of electronics.
  2. Ability to read schematics.
  3. Ability to trouble shoot to the component level on video monitors and PC Boards using electronic equipment.
  4. Ability to make judgments and decisions regarding customer and employee complaints.
  5. Ability to deal effectively with the general public and casino staff.
  6. Ability to develop and implement training needs for employees and Tribal members.
  7. Knowledge of Casino operations, Tribal, federal and state reporting requirements.
  8. Knowledge of all slot and gaming operations.
  9. Excellent customer service skills.
  10. Excellent verbal and written communication skills.
  11. Ability to work under extreme pressure and levels of stress.
  12. Must be able to read, write and speak English fluently.


Minimum Qualifications, Education and Experience


  1. High School Diploma, GED certification or equivalent.
  2. Associate Degree in Electronics and two (2) years of slot tech experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
  3. Must be at least 21 years of age.
  4. Must possess and maintain a valid, unrestricted New Mexico Driver’s License.


  1. Experience with JCM Bill acceptors, WBA Bill acceptors and Bally SDS Systems.

Licensing Status

  1. Must be able to obtain and maintain the required Gaming License.
  2. Will require a post-offer, pre-employment and random drug screening.

Working Conditions

  1. Work is performed indoors.
  2. Work hours subject to change with overtime required.
  3. Must be able to work long hours under stressful conditions.
  4. Subject to hazards which may cause personal bodily harm; smoke, common colds, influenza, dust, odors, and elevated noise levels.
  5. Tasks maybe performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
  6. Duties may involve walking, standing for long periods of time, sitting and crouching.
  7. Specific required movements include the following:
    • Trunk-bend, twist, rotate, push, pull, and carry.
    • Arms-reach, carry, push, pull, lift, twist, and rotate.
    • Legs-lift, push, pull, twist, and rotate.
  • Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.

Additional Information

Salary Range:  $20.03 – $27.04 Per HourApplicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of New Mexico.


About This Employer

Sandia Resort & Casino

30 Rainbow Road, NE
Albuquerque, NM 87113

(505) 796-7500

228 Room Casino

Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors. Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia. 

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.