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General Manager

posted February 3, 2020

Graduate East Lansing
East Lansing, MI
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About This Job

Graduate Hotels®, opening soon, Graduate East Lansing is seeking a General Manager to lead the property pre and post opening!

Graduate Hotels builds authentic, playful spaces that connect travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration with local establishments.

Our teams excel in delivering top results while introducing clients and guests to the design and service that have made us one of the fastest growing lifestyle brands in the country. There is never one right answer in hospitality. Come share your past experiences with us, to help write this textbook on service.

RESPONSIBILITIES INCLUDE:

  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations

EDUCATION AND EXPERIENCE:

  • Previous experience as General Manager at a similar size and type of hotel
  • Previous opening experience
  • Bachelor's Degree in Hospitality Management or Business preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products

ABOUT US:

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 19 open and operating hotels across the U.S. and an additional 15 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com.

*Graduate Hotels Management is an Equal Opportunity Employer

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About This Employer

Graduate East Lansing

130 W. Grand River Avenue
East Lansing, MI 48823

194 Room Hotel

www.graduatehotels.com

Managed by

Opening Soon!

Adventurous Journeys Capital Partners announced its plan to bring Graduate Hotels to East Lansing, Mich. The 10-story, 194-room ground-up hotel development will be located on Grand River Avenue at Evergreen Avenue, adjacent to Michigan State University in downtown East Lansing. Construction will begin in spring 2019 and, once complete in fall 2020, the hotel will open as Graduate East Lansing, part of the Graduate Hotels collection.